Sales Leadership and Development-Generate new client engagements and relationships-Selling software solutions to public and private entities, government, parastatals or NGO’s etc that aim to automate their business processes.-Collaborate with external prospects and internal solution architects to design solutions for business needs-Achieve the agreed upon sales targets-Strategic lead generation-Preparation of proposals, tender documents and bid management-Handling the tender process, responding to RFQs, RFPs and Expression of Interests (EOI), as well as attending bid opening sessions.-Coordinate sales effort with the team and construct sales pitches and presentations-Negotiate Commercial Agreements and support for maintenance contracts both in preparation, renewal and cancellation-Keep track of status of projects and update clients on their progress-General administration support duties in the office and manage the day-to-day business operationsClient Partner Relations-Establish and foster good rapport with current clients-Provide value for clients and ensure business continuity-Manage client expectations-Provide assistance in the implementation of the teams work program and ensuring projects run as per the work plan e.g task management, database management and editorial assistanceConsulting and Advisory Services-Guide clients through marketing, sales, service and operational processes with a consideration of technology application-Translate business requirements into a solution that leverage the Brisk ERP platform-Articulate to customer stakeholders the value of recommended solutions and approach-Conduct client Quarterly business reviews

•Order Processing-this involves placing orders for clients and ensuring that the clients receive their shipments in time and also ensuring that we get perfect orders/Just in Time.•Tracking of shipments both air freight and sea freights from the moment the cargo leaves our different plants till the customer receives the shipments.•Preparing of shipping/ clearing documents for export cargo for respective countries.•Preparation of prospects and opportunities- the creation of quotes (CRM/CIC) software that is easy to track potential and successful purchases.•Variance Analysis reporting•Daily update of SAP system with the stock received and issued to customers and staff.•Letter of Credit Handling-I learned how to prepare the various paperwork needed by the bank to process LC payments and also how to advise the clients on the various terms and conditions involved.•I have experience working with the SAP software (Systems, Applications, and Products) that we use vastly in procurement to order and track shipments.•I gained skills in Skills on Extranet and CRM Tools. I visited clients and trained them on how to use extranet on how they can check for prices, check their discounts online

•Prepared, analyzed, and reported weekly performance management reports –using SAP to help the management team in planning.•Preparation of reports e.g. Office / Delivery reports that we regularly send to clients to update them on the current status of their shipments.•Reporting to management on expected sales on a weekly basis based on the status of various orders, shipments, and customer payments.•Monitored Reporting of Actual Results to ensure accuracy and integrity of data.•Engaging with the management what should be stocked more in our warehouse based on customer demand so that we maintain the right (MRP}-planning, scheduling, and inventory control system. This ensures that we don’t overstock or understock certain items•Prepared business performance results pack showing monthly performance for all countries.•Analyzed, reported, and informed the management of the key business performance indicators.•Partnered with category teams and the leadership teams on analysis and analytics.

•Opening of Customer accounts and Monitoring their master data in SAP.•Follow up on Customer payments i.e Monitoring customer overdue and making sure customer accounts are updated.•Customer Satisfaction- Ensuring that customers are happy with our services conducting Customer visits, maintaining communication with customers by receiving calls returning calls, and following up on emails.•Sales Planning•Vendor Handling-This involves dealing with different Vendors e.g Denmark, Italy, Turkey i.e Plants and MRP areas, and also external vendors that we source goods from.•Conducting Stock Take-This is a quarterly event that I took part in counting the physical stock in the warehouse and ensuring that they tally with what we have in the records.

•Verifying customers’ documents and capturing the data into the bank’s system.•Handling cheque book requisitions for customers.•Handling customer service inquiries and assisting customers where necessary, loading accounts images (signature and passport size photo) into the system of the bank.•Facilitation of over-the-counter transactions for customers•Assisted managers in reviewing proof works for any erroneous and omitted information prior to being entered into the image data storage system•Archiving of the bank documents in the store.•Conducted due diligence and thorough verification of all relevant documents which effectively prevented possible losses by negotiating forged and counterfeit documents.•Responded to client inquiries while identifying critical transactional issues or discrepancies to provide viable solutions leading to maximized customer satisfaction and valued feedback.•Consistently provided outstanding customer service and whenever possible promote other bank services & products, and find opportunities for sales referrals.

•Was part of the team that initiated successful ideal centers of excellence model and strategic approach on the Foundations mentorship program•Selected on a highly competitive basis as Residential Mentorship and Wings to fly mentorship program sponsored by EGF, MASTERCARD FOUNDATION, and USAID.