Cheryl Armstrong Email & Phone Number

Business Development Management • Create effective business plans and oversee their progress to generate more revenue, increase brand loyalty, and improve customer satisfaction.• Propose and implement innovative solutions for day-to-day development issues.• Manage strategic client accounts and execute sales objectives.• Complete research, reports and proposals to evaluate products and identify competitors. • Review business process and utilize statistics to achieve company revenue goals. • Maintain good working relationships with existing clients to enhance client retention and increase new sales. • Identify and develop new and existing sources to develop successful customer relationships.• Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.• Produce and manage to revenue forecasts, company sales targets, sales metrics and budget.• Review and analyze sales data to discover areas needing improvement.• Oversee the training, management, and support of the sales team.• Provide recommendations to executive management to drive sales, grow the customer base, and increase sales performance.• Consistent record of exceeding sales quota, including hitting a company record high for sales bookings, revenue and gross profit.Marketing and Customer Seminar Management• Develop objectives and policies for the sales and marketing department and measurements.• Oversee staff operations, business planning, budget development and expenditures toward achievement of objectives.• Plan and set the sales and marketing direction and strategy.• Manage creation of materials used for proposals, correspondence and presentation materials and reports.• Manage marketing operations including media campaigns, promotions and seminars.AwardsTeamwork Award of the Year - 2015Professionalism Award of the Year - 2016Top Sales Team Performer of the Year - 2017

Greater Atlanta Area

Senior Administrative Manager for an engineering company. Promoted 4 times in 5 years. Reports directly to the CEO. Administration Management• Manage daily operations of the Administrative department and support CEO.• Produce reports for project job cost reporting, budget forecasting, resource allocation, etc.• Manage employee records and company legal records. Liaison with company attorney for compliance and records management.• Utilize MS CRM to track potential sales leads & customers.Executive Team • Coordinate with the rest of the executive leadership team for company-wide management and communication improvement across departments and projects. Share goals and objectives, optimize workflows, promote collaboration and increase accountability. • Create and improve employee training and development policies and programs for the Employee Training Handbook and Company SOPs on company intranet.• Design, implement, and improve management processes, including company Enterprise Architecture.• Identify and resolve employee concerns in an efficient manner and set standards and systems in anticipation of concerns. • Main point of contact for employees, vendors, property managers, etc. Follow up with employees and vendors to ensure proper SOP compliance and accountability. Government Contract Management• Manage the design & implementation of cost accounting program as a requirement for DoD contract award. • Co-manage the successful DCAA audit of our internal processes & finance department for contract funding. AwardMost Valuable Employee - 2013

Greater Atlanta Area

• Administrative assistant for Tax Accountant.• Process tax returns, data entry and build reports, work on my own and as a team.• Build reports for contract project job cost reporting, including progress reporting.

Greater Atlanta Area

• Phone calling to job seekers and employers, resume building, prepare job listings in weekly newsletter

Graduated Magnum Cum Laude

Education record

Activities and Societies: National Honor Society