Cheryl Avery Email & Phone Number
Who is Cheryl Avery? Overview
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Cheryl Avery is listed as Customer Success Manager at SimpleConsign, based in Salisbury, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Cheryl Avery.
Cheryl Avery previously worked as Relationship Manager at Advisorengine and Administrative/Client Support Specialist at Junxure/Advisorengine.
Email format at SimpleConsign
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About Cheryl Avery
Results-driven Relationship Manager with experience in client retention, account strategy, and cross-functional collaboration. Proven track record of managing over 1,200 accounts, successfully retaining high-value clients and driving revenue growth by exceeding KPIs. Demonstrated leadership in navigating multiple company acquisitions, ensuring seamless client transitions and continuity. Expertise spans industries including financial technology services, commercial and general brokerage real estate, and recruitment, with a focus on optimizing operations, financial accuracy, and reporting efficiency. Strong advocate for clients, with a capacity for delivering analyzed solutions that address specific needs and drive sustained growth.AREAS OF EXPERTISEClient Relationship Management | Account Strategy Development | Revenue Retention | Cross-functional Collaboration | Key Account Management | Client Retention | Client Satisfaction | Data Analysis | Financial Reporting | Bookkeeping & Payroll | Office Management | Stakeholder Engagement | Client Advocate | Process Improvement | Leadership & Team Coordination | Sales Support | CRM Utilization | Data Analysis Software | Google Workspace | MS Office 365 | QuickBooks
Cheryl Avery's current company
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Cheryl Avery work experience
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Relationship Manager
-Retained and grew company revenue by successfully retaining the third largest client in the company portfolio, resulting in a 2-year partnership and exceeding set goals for revenue retention-Exceeded annual KPIs by effectively communicating an increase in client invoices, showcasing exceptional objection-handling skills through daily analysis of Pendo software data-Managed a client portfolio of 1,200+ accounts, delivering exceptional service, resulting in client retention and client satisfaction-Collaborated with cross-functional teams, including Client Service, and Training & Consulting, to resolve client issues and ensure timely support, leading to an improvement in client response times-Developed tailored account strategies aligned with client objectives, technical needs, and budgets, increasing client engagement
Administrative/Client Support Specialist
-Coordinated all internal functions, including managing client calls, distributing mail, and overseeing internal projects and activities, ensuring seamless office operations and increased team productivity-Led the vetting, interviewing, and onboarding process for new employees, reducing time-to-hire and improving employee retention rates through effective integration and training-Acted as liaison between sales, training, and onboarding teams to ensure a smooth transition from prospect to client, facilitating the scheduling of training sessions and gathering feedback to continuously improve client onboarding experiences
Sales Assistant
-Processed order documents from the sales team contributing to seamless client onboarding and order fulfillment-Organized and scheduled demo calls between clients and sales team members, increasing engagement and conversion rates-Managed and maintained the sales lead generation platform, ensuring up-to-date lead data and optimizing lead funnel efficiency-Improved lead qualification by assessing prospects against key criteria, enhancing lead quality, and increasing conversion rates
Frequently asked questions about Cheryl Avery
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What company does Cheryl Avery work for?
Cheryl Avery works for SimpleConsign.
What is Cheryl Avery's role at SimpleConsign?
Cheryl Avery is listed as Customer Success Manager at SimpleConsign.
Where is Cheryl Avery based?
Cheryl Avery is based in Salisbury, North Carolina, United States while working with SimpleConsign.
What companies has Cheryl Avery worked for?
Cheryl Avery has worked for Simpleconsign, Advisorengine, Junxure/Advisorengine, and Junxure.
How can I contact Cheryl Avery?
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