Cheryl Avrabos Email and Phone Number
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Accomplished and dynamic People Operations executive with 25+ years of hands-on experience building, defining, and driving the full People Operations, Learning & Development, Compensation & Benefits, Health & Safety, Compliance, Talent Management and Talent Acquisition functions in alignment with business strategies and KPIs, domestically and internationally. Proven record of steering and delivering global, enterprise-wide projects and programs, organizational transformations, and organizational design solutions to navigate and meet business needs and drive operational excellence and organizational agility, with a focus on equity, scalability, and innovation. Positive, energetic, collaborative, calm, inclusive, flexible, results driven.Considered a Subject Matter Expert, my expertise spans: People Operations (HR, TA, TM, L&D, Comp & Benefits) strategy development; talent acquisition, engagement and retainment across global enterprise level operations; program analysis, design and optimization; onboarding and offboarding; project management; performance management and metrics analysis; policy and procedure development and implementation; labor law compliance.I am a strong cultivator of partnerships and build trusted relationships, collaborating with management across the enterprise and influencing executive leadership overall strategy and decision making. I bring polished and professional communication skills, including presentations delivery, leading meetings, resolving problems, documentation and contract management.I bring with me multi-industry experience: Real Estate & Facilities Management; Engineering Consulting/Construction; IT Consulting, Technical & Support Services, Managed Services; SaaS/MSaaS; Manufacturing; Retail; Tertiary Education; Employment Services; Consulting Engineering.Finally, I offer global experience and broad international acumen, including expertise in international labor law and application with extensive experience managing the People component of mergers and acquisitions, and organizational design restructuring programs, with skill set complemented by strong Learning & Development experience.
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Vice President, People And CultureAlfatechCalifornia, United States -
Vice President, People & CultureAlfatech Jan 2023 - PresentSan Jose, Ca, Us
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Head Of People Partnering, C&W Central Region AccountsCushman & Wakefield Jun 2022 - Dec 2022Chicago, Il, UsOverall responsibility for the 14 Accounts in the Central Region. Guide, lead, coach, mentor and support the People Business Partners in the Region and partner closely with the Talent Acquisition team to provide guidance and support, and act as the channel for escalations. Collaborate with the Account Directors and ensure all Employee Relations matters are successfully resolved. Accountable for cascading business and People Operations strategy and ensuring its successful execution. Member of various corporate project teams.Notable Achievements:• Key member of the global project team to action the blueprint and execute the roll-out of a global Job Architecture project to define and align Job Families, Job Duties, Job Titles, and Career Stream Levels into a global single source of truth. Oversaw the remapping and alignment of all employees and the training of the People Managers in the Central Region.• Refocused People Partners delivery activities to be enablers to the business. -
Director/Cpo People Operations, Google AccountCushman & Wakefield Jan 2020 - Oct 2022Chicago, Il, UsTasked to construct and integrate the People Operations function for the Facilities team on the Google account, and champion transformation, with a team of 12+ staff. Strategically and operationally supervised the People Operations, Learning & Development, Talent Management and Talent Acquisition teams.Notable Achievements:• Authored the configuration of a Skills Matrix with heat map to support succession planning and employee engagement.• Overhauled the Onboarding program including the automation of key tasks, resulting in greatly elevated pulse survey onboarding scores.• Augmented employee engagement and retention by pioneering multiple strategies, interventions, and analytics. • Constructed a Leadership Toolkit for leadership development.• Facilitated the amplification of the Global Occupier Services West Mentorship program resulting in a record number of participants.• Executive sponsor for the Rewards and Recognition program, and for DE&I.• Chartered the upgrade and relaunch of the Learning & Development function, resulting in an increased number of participants per month by a minimum of 50%.• Cultivated legally aligned COVID management processes, analytics, and tracking.• Refined monthly vendor audit activities to achieve 100% compliance.
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Global Director And Acting Vp, People And Culture, Group ServicesDimension Data Apr 2017 - Jan 2020Bryanston, Johannesburg, ZaPromoted to steer Group Services People Operations globally. Directed the People Operations function for 2,000 of the 32,000 employees. Strategic leader of the global people operations teams on 6 continents, including fixed and contingent labor, with a team of 7 staff across the 6 continents.Notable Achievements:• Transformed the People Operations function into a professional, proactive, and responsive organization through policy and process analysis, enhancements, standardization, automation, and data-driven insights.• Provided People Operations executive leadership on global projects with direct oversight to strategy, goals, and regulatory compliance.• Executed the People Operations function on the global merger with the parent company (NTT).• Delivered People Operations leadership on the global roll-out and implementation of Agile methodology.• Championed cultural transformation across global geographies, including DE&I.• Seconded to India for 3 months to investigate and execute strategies and resolutions to address a dysfunctional inter-departmental relationship, achieving mutual respect and cooperation between the teams. -
Global Director, Human Resources Operations - Itaas (Cloud)Dimension Data Aug 2015 - Mar 2017Bryanston, Johannesburg, ZaRelocated from the South African division to a global division based in the USA. Provided executive level international leadership for the Cloud division, accountable for 9 countries.Notable Achievements:• Steered the integration of 400 globally dispersed resources into one Cloud unit.• Drove projects and initiatives including the decommissioning of the HRIS (ADP) and new system implementation (Workday), and the implementation of the Dimension Data Job Framework (DDJF).• Guided the People Operations function on the global merger of the Cloud division with the parent company's (NTT) Cloud division.• Collaborated on an extensive global restructuring, including advising on spans of control, chains of command and delegation of authorities, HCMS, and the centralization of key HR functions.• Mentored business leaders in identifying appropriate critical metrics for their teams, to enable effective monitoring and progress.
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National Human Resources ManagerDataflo / Dimension Data May 2007 - Aug 2015Instrumental in growing this joint-venture, startup organization from approximately 50 to over 500 permanent employees and variable contingent workers through organic growth and mergers and acquisitions.Notable Achievements:• Launched the People Operations function including the HR strategic planning, KPI setting, policies, SOPs, recruitment, performance management, employee relations and organizational development to meet organizational goals.• Owned organizational design and effectiveness, including tactical planning on resource deployment to deliver project scope for clients.• Instituted reward programs to attract and retain top talent and support a high-performance culture.• Spearheaded HR due diligence in multiple mergers and acquisitions, including benefits analysis, comparison and alignment, salary equalization, organizational redesign, and the development and roll-out of communication plans and change management strategies.• Designed and enforced Employee Relations procedures, with a 100% success rate at mediation and arbitration.• Identified learning needs and opportunities, performed Instructional Design, and facilitated Learning & Development programs.• Led the People Operations audits, with no major findings in any audit.• Created and maintained comprehensive Job Standards for each position aligned with labor legislation.• Researched and delivered a comprehensive skills matrix and competency standards which enabled focused career discussions, succession planning and objective performance measurement.• Strategically assembled the company's Affirmative Action Plans, Broad Based Black Economic Empowerment requirements, and the Workplace Skills Plan and Training Report, and completed all annual reporting on these achieving 100% compliance.• Conceptualized the activities and strategies for the organization to be awarded BBBEE certification for the first time.
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Training & Development Superintendent, And Acting Human Resources ManagerSappi Fine Paper Dec 2005 - Apr 2007Continuously examined HR & IR systems & sources of data to improve flow & quality;Compiled the annual manpower budget & approved monthly expenditure;Monitored manpower expenses for month end reporting & cost meetings;Staff function to line management, staff and unions on all policy, company & employee queries;Maintained credibility of disciplinary & grievance proceedings; & attended & conducted hearings;Attended & participated in trade union & employee representative meetings;All recruitment & selection functions;Maintained integrity of personnel files;Succession planning;Salary and wage reviews;Developed & maintained the skills matrix;Developed knowledge tests & skills observation questionnaires for legal licensing;Identified principal causes of tardiness, labor turnover & personnel costs and worked with line manager to effect improvement;Recommended & developed new internal procedures, expand services & program & improvements in departmental organization & administration procedures;Set & controlled annual training budgets & monitored these against Workplace Skills Plan;Conducted training needs analyses;Assisted with the development of Best Practice documentation & writing of job profiles;Developed Workplace Skills Plan & Annual Training Plan;Compiled relevant training material, & wrote training manuals;Evaluated training effectiveness;Facilitated training interventions;Co-ordinated in-house & outside training courses as per ISO Training Policy;Facilitated changes in organizational design & job restructuring;Briefed management on latest developments & technology in the personnel, industrial relations, training & development fields;Acted as a change agent;Performed the role of Skills Development Facilitator;Responsible for the Mill Learnership Programme;Ensured employees received relevant training with respect to SHEQ & Legal Licensing;Provided framework, advice, assistance & guidance for training in the Mill. -
Portfolio Head: Corporate Training & DevelopmentVolkswagen Of Sa Sep 2000 - Nov 2005Wolfsburg, Niedersachsen, DeRan the Graduate Training Program, Technician Training Program, Commercial Training Program, Bursary Program, Practikums, & Technical and Non-Technical Learnerships:Conducted needs analysis for each program;Identified source institutions & marketed the programs to potential trainees;Designed & compiled relevant marketing materials, application forms & interview forms;Analyzed & selected appropriate tests & assessments for interview purposes;Liaised with relevant tertiary institutions & VWSA top management;Screened application forms, & scheduled & conducted screening interviews;Applied & scored selection tests & assessments;Ensured equity targets were met & managed;Short list applicants & liaise with line management to schedule & conduct final interviews;Made job offers & facilitated signing of employment contracts;Designed, launched and implemented a comprehensive Graduate Program across all business units to meet organizational strategic goals;Assessed competencies required for various training programs;Designed & implemented competency based training programs;Sourced workshops & facilitators for training interventions;Facilitated relevant training interventions, & ensured transfer of training;Conducted pre- & post-assessments on workshops;Planned & prepared annual budgets;Managed & controlled departmental expenditure;Performance Management;Designed & administered performance feedback documentation, assessed performance & developed action plans;Mentored, counselled & disciplined Trainees;Liaised with union officials & line management. -
Lecturer (P/T)Nelson Mandela Metropolitan University Jan 2000 - Nov 2000Subjects Lectured:Human RelationsLabour RelationsTraining ManagementBusiness Economics
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Lecturer (P/T)Varsity College Jan 2000 - Nov 2000Varsity College, ZaSubjects Lectured:Quantitative ManagementIndustrial PsychologyBusiness EconomicsHuman Resources ManagementTraining ManagementIndustrial Relations -
Regional Training & Development OfficerMccarthy Motor Holdings Jun 1997 - Sep 1998All T & D functions, including needs analysis, writing of training programs, presenting/facilitation of training programs, pre- and post-assessments.
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LecturerNelson Mandela Metropolitan University Jul 1992 - Nov 1996Subjects Lectured:Personnel Management Introduction to PsychologyBusiness EconomicsBusiness Economics BridgingBecoming an EntrepreneurIndustrial RelationsTraining Management
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Recruitment ConsultantPag Dec 1995 - Oct 1996Recruitment
Cheryl Avrabos Skills
Cheryl Avrabos Education Details
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Nelson Mandela UniversityHuman Resources -
Nelson Mandela UniversityHuman Resources Management (Cum Laude)
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Port Elizabeth TechnikonHuman Resources Management
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Alexander Road High School
Frequently Asked Questions about Cheryl Avrabos
What company does Cheryl Avrabos work for?
Cheryl Avrabos works for Alfatech
What is Cheryl Avrabos's role at the current company?
Cheryl Avrabos's current role is Vice President, People and Culture.
What is Cheryl Avrabos's email address?
Cheryl Avrabos's email address is ch****@****ake.com
What is Cheryl Avrabos's direct phone number?
Cheryl Avrabos's direct phone number is +165043*****
What schools did Cheryl Avrabos attend?
Cheryl Avrabos attended Nelson Mandela University, Nelson Mandela University, Port Elizabeth Technikon, Alexander Road High School.
What skills is Cheryl Avrabos known for?
Cheryl Avrabos has skills like Talent Management, Organizational Design, Change Management, Succession Planning, Performance Management, Workforce Planning, Project Management, Program Management, Consulting, Mergers And Acquisitions, Analytics, Budget Management.
Who are Cheryl Avrabos's colleagues?
Cheryl Avrabos's colleagues are Haider Khan, Joe Eid, Worker Bay, Wycliffe Nyangwara, Johnson Chan, Lupita Legaspi Graham, John Fithian.
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