Cheryl Bates, Cpb

Cheryl Bates, Cpb Email and Phone Number

Client Service Manager @ Coronis Health
Cheryl Bates, Cpb's Location
Climax, Michigan, United States, United States
Cheryl Bates, Cpb's Contact Details

Cheryl Bates, Cpb personal email

n/a
About Cheryl Bates, Cpb

I am a AAPC Certified Professional Biller. I have done medical billing for 19 years. A personal goal is to fully understand my clients’ circumstances in order to provide them with the best possible customer service and thus encourage them to remain loyal customers in the future.Throughout my career, I have been able to interact successfully with a wide number of insurance companies at a variety of levels, as well as with patients and office staff from many different backgrounds with different requirements.Healthcare is always changing and the challenge is to keep up with all the changes. Computer repair is my second passion. It is similar to healthcare in the way that it changes frequently. I am currently taking computers science courses. I am the type of person who thrives on change and always looking to the future.

Cheryl Bates, Cpb's Current Company Details
Coronis Health

Coronis Health

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Client Service Manager
Cheryl Bates, Cpb Work Experience Details
  • Coronis Health
    Account Manager
    Coronis Health Nov 2021 - Present
    United States
  • Climax Scotts Township
    Climax Scott Township Trustee
    Climax Scotts Township Nov 2020 - Present
    United States
  • Practisource, Llc - Healthcare Revenue Solutions
    Billing Specialist
    Practisource, Llc - Healthcare Revenue Solutions Jul 2021 - Nov 2021
    United States
    sold to Coronis Health
  • Genemarkers
    Medical Billing Specialist
    Genemarkers Jul 2020 - Jul 2021
    Kalamazoo, Michigan, United States
    Billing moved to Practisource. Duties:• Prepares and transmits patient claims in the appropriate claim format according to guidelines. • Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits. • Maintains detailed documentation in the patient account record of all billing activities. • Maintains documentation of claims processed as part of the daily claim reconciliation process… Show more Billing moved to Practisource. Duties:• Prepares and transmits patient claims in the appropriate claim format according to guidelines. • Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits. • Maintains detailed documentation in the patient account record of all billing activities. • Maintains documentation of claims processed as part of the daily claim reconciliation process. • Consults with appropriate personnel to resolve unbilled claims. • Reviews recent accounts for proper billing practices and reimbursement.• Assist with the maintenance of system hardware. • Monthly reporting to upper management • Monitor the billing and collection functions• Provider credentialing for EFT and ERA • Provides system training, support and workflow optimization for new and existing users. • Identifies and facilitates escalation of physician billing system related operational issues to the appropriate parties. Show less
  • Cloud 9 Medical Solution
    Billing Manager
    Cloud 9 Medical Solution Dec 2019 - Apr 2020
    Remote
    Laid off due to COVID-19 ● Prepares and transmits patient claims in the appropriate claim format according to guidelines.● Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits.● Maintains detailed documentation in the patient account record of all billing activities. Maintains documentation of claims processed as part of the daily claim reconciliation process.● Consults with appropriate… Show more Laid off due to COVID-19 ● Prepares and transmits patient claims in the appropriate claim format according to guidelines.● Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits.● Maintains detailed documentation in the patient account record of all billing activities. Maintains documentation of claims processed as part of the daily claim reconciliation process.● Consults with appropriate personnel to resolve unbilled claims. Reviews recent accounts for proper billing practices and reimbursement.● Assist with the maintenance of system hardware. Show less
  • Borgess Health
    Billing Specialist
    Borgess Health Feb 2018 - Dec 2019
    Kalamazoo, Michigan
    ● Prepares and transmits patient claims in the appropriate claim format according to guidelines. ● Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits. ● Maintains detailed documentation in the patient account record of all billing activities.● Maintains documentation of claims processed as part of the daily claim reconciliation process. ● Consults with appropriate personnel to resolve unbilled… Show more ● Prepares and transmits patient claims in the appropriate claim format according to guidelines. ● Coordinates and validates claims transmitted to ensure edit criteria is met. Takes appropriate action to follow up when claims fail edits. ● Maintains detailed documentation in the patient account record of all billing activities.● Maintains documentation of claims processed as part of the daily claim reconciliation process. ● Consults with appropriate personnel to resolve unbilled claims.● Reviews recent accounts for proper billing practices and reimbursement.● Assist with the maintenance of system hardware. ● The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Show less
  • Ninety Nine Healthcare Management
    Practice Tansformation Manager
    Ninety Nine Healthcare Management Feb 2016 - Jan 2018
    Dallas, Texas
    • Reviews and reports clinic operations workflows to identify opportunities for optimization and process improvement. • Provides system training, support and workflow optimization for new and existing users. • Identifies and facilitates escalation of physician billing system related operational issues to the appropriate parties. • Communicates and educates clinic operators on physician billing system and national revenue cycle operations changes and updates. • Work with… Show more • Reviews and reports clinic operations workflows to identify opportunities for optimization and process improvement. • Provides system training, support and workflow optimization for new and existing users. • Identifies and facilitates escalation of physician billing system related operational issues to the appropriate parties. • Communicates and educates clinic operators on physician billing system and national revenue cycle operations changes and updates. • Work with Clinic and Physician to identify and resolve practice operations and revenue cycle issues, including training, workflow and optimization work plans Show less
  • Borgess Medical Group
    Practice Tansformation Specialist
    Borgess Medical Group Jul 2015 - Feb 2016
    Kalamazoo, Michigan Area
    Ascension Athena certification completed 2015• Reviews and reports clinic operations workflows to identify opportunities for optimization and process improvement. • Provides system training, support and workflow optimization for new and existing users. • Identifies and facilitates escalation of physician billing system related operational issues to the appropriate parties. • Communicates and educates clinic operators on physician billing system and national revenue cycle… Show more Ascension Athena certification completed 2015• Reviews and reports clinic operations workflows to identify opportunities for optimization and process improvement. • Provides system training, support and workflow optimization for new and existing users. • Identifies and facilitates escalation of physician billing system related operational issues to the appropriate parties. • Communicates and educates clinic operators on physician billing system and national revenue cycle operations changes and updates. • Work with Clinic and Physician to identify and resolve practice operations and revenue cycle issues, including training, workflow and optimization work plans Show less
  • Borgess Medical Group
    Accounts Receivable Management Specialist / Customer Service
    Borgess Medical Group Feb 1998 - Sep 2015
    Borgess Medical Group
    Keeping the Accounts Receivable revenue cycle at a manageable level for claims over 120 days, not to be higher than 10%. Following up on claims after 45 days from initial billing.• Monitor all functions of Customer service• Complete all reporting for upper management• Audit customer service department on job duties• Conduct huddles for customer service• Approve or deny charity applications• Approve patient accounts over $1000 for collection• Inbound & outbound… Show more Keeping the Accounts Receivable revenue cycle at a manageable level for claims over 120 days, not to be higher than 10%. Following up on claims after 45 days from initial billing.• Monitor all functions of Customer service• Complete all reporting for upper management• Audit customer service department on job duties• Conduct huddles for customer service• Approve or deny charity applications• Approve patient accounts over $1000 for collection• Inbound & outbound calls for patient accounts• Software support for maintenance of the Insurance module. • Help train new and current employees • In & outbound calls for billing with insurance companies. • Gather documentation as needed for proper billing. • Appeal denied claims. • Contact doctors or office staff for additional information.• Keeping the Accounts Receivable revenue cycle at a manageable level for claims over 120 days, not to be higher than 10% • Follow up on claims after 45 days from initial billing.• Experience with claims for Work comp, auto insurance, and 3rd party commercial insurance company.• Refund insurance companies • Team Lead Show less
  • Bronson Methodist Hospital
    Insurance Adjuster
    Bronson Methodist Hospital 1995 - 1998
    Iba Health And Life Insurance
    • Claims adjuster, • properly prepare claims for payment• data entry of claims• customer service inbound and outbound calls

Cheryl Bates, Cpb Skills

Customer Service Healthcare Hipaa Process Improvement Medical Terminology Insurance Software Documentation Accounts Receivable Outlook Data Entry Microsoft Office Microsoft Excel Training Windows Microsoft Word English Research Documentation Healthcare Management Revenue Cycle Medical Billing Team Building Athena Certified Eob Processing Rejection Powerpoint Coaching Emr Healthcare Information Technology Medicaid Medicare Icd 9 Cpt Ehr Strategic Planning

Cheryl Bates, Cpb Education Details

  • Kalamazoo Valley Community College
    Kalamazoo Valley Community College
    Computer Science

Frequently Asked Questions about Cheryl Bates, Cpb

What company does Cheryl Bates, Cpb work for?

Cheryl Bates, Cpb works for Coronis Health

What is Cheryl Bates, Cpb's role at the current company?

Cheryl Bates, Cpb's current role is Client Service Manager.

What is Cheryl Bates, Cpb's email address?

Cheryl Bates, Cpb's email address is ch****@****ess.com

What schools did Cheryl Bates, Cpb attend?

Cheryl Bates, Cpb attended Kalamazoo Valley Community College.

What are some of Cheryl Bates, Cpb's interests?

Cheryl Bates, Cpb has interest in Children, Computers, Civil Rights And Social Action, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Health.

What skills is Cheryl Bates, Cpb known for?

Cheryl Bates, Cpb has skills like Customer Service, Healthcare, Hipaa, Process Improvement, Medical Terminology, Insurance, Software Documentation, Accounts Receivable, Outlook, Data Entry, Microsoft Office, Microsoft Excel.

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