Cheryl Branch Email and Phone Number

FCAPS Inc., Upper Marlboro, MD under contract with National Security Agency 2008 - PresentA Network Engineering and Enterprise Services Management company which provides IT support to classified, unclassified, and commercial environments in Washington, DC metro area.Manager, Human Resources (part-time)Serve as a Human Resources Manager for corporate office by providing IT recruitment, employee relations, and other Human Resources services, as needed.• Performs all full cycle recruitment for various IT staff positions, working collaboratively with management and utilizing a multi-faceted approach to maintain a continual pipeline of potential classified and unclassified qualified candidates.• Performs full cycle processing of classified employees with various government contractors and agencies (i.e. NSA, DOD, Northrop Grumman etc.)• Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.• Submit all forms and information to FMLA benefits vendor • Coordinate and participate in job fairs and recruitment open houses to reinforce FCAPS’s recognition in the marketplace and increase and diversify candidate pools for positions.• Implement additional benefits, i.e. tuition reimbursement and employee referral program.• Manage company benefits and compensation.• Maintain all employee security records on JPAS.• Handle employee relations/disciplinary actions problems arising with the established standards and work procedures.• Contribute to AAP/EEO compliance reports.• Develop Human Resources goals and objectives.• Develop, package and execute new employee orientation.• Negotiate salaries, budgets, and business plans.• Execute bi-weekly payroll using ADP Implement/maintain the use electronic timesheet system that ensures FLSA compliance for all employees.

A Network Engineering and Enterprise Services Management company which provides IT support to classified, unclassified, and commercial environments in Washington, DC metro area.; Serve as a Human Resources Manager for corporate office by providing IT recruitment, employee relations, and other Human Resources services, as needed.Performs all full cycle recruitment for various IT staff positions, working collaboratively with management and utilizing a multi-faceted approach to maintain a continual pipeline of potential classified and unclassified qualified candidates.Performs full cycle processing of classified employees with various government contractors and agencies (i.e. NSA, DOD, Northrop Grumman etc.)Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.Submit all forms and information to FMLA benefits vendor Coordinate and participate in job fairs and recruitment open houses to reinforce FCAPS’s recognition in the marketplace and increase and diversify candidate pools for positions.Implement additional benefits, i.e. tuition reimbursement and employee referral program.Manage company benefits and compensation.Maintain all employee security records on JPAS.Handle employee relations/disciplinary actions problems arising with the established standards and work procedures.Contribute to AAP/EEO compliance reports.Develop Human Resources goals and objectives.Develop, package and execute new employee orientation.Negotiate salaries, budgets, and business plans.Execute bi-weekly payroll using ADP Implement/maintain the use electronic timesheet system that ensures FLSA compliance for all employees.

Served as an Human Resources Analyst for DHS Intelligence and Analysis office by providing recruitment, identifying best practices, policy/procedure analysis and other Human Capital services, as needed.Participates in developing program and reporting processes in conjunction with leadership and the human capital office.Conducts semi-weekly Personnel Management Boards (PMBs) to discuss hiring actions, awards and promotions with Branch Chiefs and Division leadership.Task Management Handle Travel Requests/ReimbursementsDraft and edit Position Descriptions (PD); ensure that each billet span has a current CHCO-classified PD. Compile policies and procedures for Border Security/Budget Office/Knowledge Management Divisions.Serves as subject matter expert for all personnel issues.Process hiring and promotion actions through the Business Office.Submit and track Division training requirements, ensure mandatory training is met. Process and track SF-182 submissions to the Business Office.Coordinate with incoming government personnel from the hiring action stage to establishment of EOD (CHCO paperwork, security clearance statuses, possible SQ requests etc.)Develop, packaged and executed new employee on-boarding orientation.Submit and track In and Out processing paperwork for all government/contractor personnel.Disseminates critical intelligence or guidance as instructed by the Director to Branch Chiefs and Division leadership.Responsible for all ADA compliance issues.SharePoint 2010 Content Manager on two sites; manage list, document libraries and site navigationConducts new hire orientation Administers travel and transportation requirements, ensuring full coordinationServes as onsite representative answering routine questions relative to the regulations and procedures of the I&A Office of Human Capital and the DHS Office of the Chief Human Capital (OCHCO)Performs various functions within Business Office

A multi-site public parking organization with 1000 employees and over 100 locations in the Washington, DC metropolitan area.; Served as a Human Resources Generalist for corporate office and field management by providing recruitment, employee relations, and other Human Resources services, as needed.Performed full cycle recruitment for exempt/non-exempt staff positions, worked collaboratively with management and utilized a multi-faceted approach to maintain a continual pipeline of potential qualified candidates. Source and fill an average of 20 positions each month. Member of HR team that investigated any EEOC claims by employees.Served as a first point of contact for employee relations issues, provided advice and counsel on policy interpretation, performance issues, disciplinary actions, and other staff concerns and problems.Championed the execution of the organization’s mentor and internship programs to ensure buy-in and successful identification and assignment of individuals in both programs.Conducted new hire orientations and exit interview processes to ensure effective on-boarding to, and departures from, the organization.Created and implemented policies and related employee communications. Completed 5 new policies covering recruitment/employment practices.Perform special projects and serve as a backup for other functional areas of Human Resources, as required.

An association of independently operated Blue Cross and Blue Shield Plans with 900 employed corporate-wide. A $17 billion – plus government contractor.; Human Resources/Anti-FraudPerformed various project and process support for both the Human Resources and Anti-Fraud departments.Conducted recruitment activities – screenings, interviews, and offer negotiations, for non-exempt positions.Captured and maintained data and information related to Human Resources and Anti-fraud activities such as contact lists, employee data/files, hotline calls, and applicant data. Utilized various data base management tools, including the HRIS and BCBSA’s applicant tracking system, and provided research, reports and data analysis on various functions and issues.Managed new hire and exit processing to include preparing and forwarding required documents to individuals/managers, conducting new hire orientations, and coordinating with Information Technology and Facilities to ensure set-up and or removal of access capabilities, as appropriate.Administered BCBSA benefits (e.g., health benefits, tuition reimbursement, and life, disability and other leave programs), which included handling educating, enrolling and terminating coverage; problem resolution; proper paperwork processing; and, maintaining required documentation. Led the planning and execution of various employee programs such as blood drives, health fairs, social/community-focused events, and special awareness programs, e.g., Black History Month, Employee Recognition celebrations.

A health insurance provider servicing the Washington, DC metro area with 1200 employed.; Provided administrative and processing support to the Human Resources department, particularly the recruitment function.Prepared and posted job opening information on the organization’s website.Reviewed resumes and pre-screened applicants for non-exempt and low-level exempt positions. Coordinated and participated in job fairs and recruitment open houses to reinforce CareFirst’s recognition in the marketplace and increase and diversify candidate pools for positions.Processed and tracked invoices for drug screenings, agency fees, and background checks.Acted as a liaison between the Human Resources staff and employees to ensure proactive, customer-focused service and communications.