Responsible as the first point of contact for visitors and residents at the Madison Welcome Center/Chamber of Commerce. Responsibilities include: greet and assist visitors to the Center; act as primary phone responder; maintain information resources (brochures, maps); consolidate visitor information and send reports to the State; respond to requests for information and fulfill advertising leads; maintain the calendar of events.

Managed historic bed and breakfast inn and special events venueResponsibilities:* Market and book guest rooms and events including weddings, corporate and community events for up to 250 participants* Utilize Resnexus reservation software* Manage housekeeping and gardening staff* Utilize TripAdvisor, Facebook, LinkedIn, booking.com, inn website, and community networking to promote inn* Communicate with guests via telephone, email, post, and in person* Purchase all supplies* Negotiate contracts with clients and vendors* Provide monthly financial reports to owners* Prepare and serve breakfasts** Provide hospitality to guests by greeting and checking them in, assisting with dining and entertainment options and community information, and chatting, whenever they desire. (My favorite part of the job!)Achievements:* Tripled gross receipts in three years* Elevated TripAdvisor ranking from #5 to #1 within six months of employment and maintained #1 ranking throughout employment* TripAdvisor Certificate of Excellence recipient* TripAdvisor GreenLeaders Award for environmentally sound practicesReason for Leaving:* Owners listed the inn for sale as part of a divorce agreementReferences:Please check out my reviews on the inn's TripAdvisor page:http://www.tripadvisor.com/Hotel_Review-g35085-d559465-Reviews-Madison_Oaks_Inn_Gardens-Madison_Georgia.html