Cheryl Cannon

Cheryl Cannon Email and Phone Number

Senior Manager Technical Support @ Salesforce @ Salesforce
san francisco, california, united states
Cheryl Cannon's Location
Brush Prairie, Washington, United States, United States
Cheryl Cannon's Contact Details

Cheryl Cannon personal email

Cheryl Cannon phone numbers

About Cheryl Cannon

Highly accomplished and versatile professional, offering extensive experience in all aspects of technical and non-technical customer support. Strong people manager with the ability to grow multi-cultural teams. Recognized throughout career for the ability to assume multifaceted roles while working closely with diverse individuals and groups to ensure the achievement of organizational goals and customer satisfaction.

Cheryl Cannon's Current Company Details
Salesforce

Salesforce

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Senior Manager Technical Support @ Salesforce
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Cheryl Cannon Work Experience Details
  • Salesforce
    Senior Manager Technical Support
    Salesforce Aug 2016 - Present
    Hillsboro, Or
    Certified Salesforce AdministratorResponsible for managing the Americas CRM-Usage Level 2 and 3 Technical Support team. Managing a Senior Engineering team, driving quality and efficiency, management and customer escalations and reporting.
  • Intel Corporation
    Manager, Intel Customer Support
    Intel Corporation Jan 1994 - Jul 2016
    Hillsboro, Or
    Americas Intel Customer Support (ICS) Manger, responsible for managing the ICS Americas team. Serving the support needs for the geography, driving quality, efficiency. Including Senior Engineering team in 3 locations (Oregon, California and Costa Rica), and 3 contact centers (2 in Costa Rica and 1 in Oregon) for a total of 200 full time employees in 3 languages, for over 50 different product lines.
  • Mesa Public Schools
    Network Engineer, Information Services
    Mesa Public Schools 1993 - 1994
    Mesa, Az
    the design, analysis, implementation and maintenance of the Mesa Public Schools Local and Wide Area Networks, including 80 Novell NetWare file servers, bridges, gateways, cabling, and software, including Novell NetWare, NetWare for Macintosh, and NetWare for SAA and applications. Connected 64 school media centers to district network, including cabling, purchasing of network and workstation hardware, and migration of software onto school file servers.
  • Honeywell Commercial Flight Systems
    Technical Analyst, Information Systems Network Support
    Honeywell Commercial Flight Systems 1987 - 1993
    Phoenix, Arizona Area
    Analysis, design, implementation and maintenance of the Honeywell CFSG Local and Wide Area Networks. Including the responsibility for the design and configuration and installation of server/workstation/LAN/WAN products, NetWare products and third-party hardware and software. Provide PC hardware, software and network technical support to Honeywell CFSG personnel.Maintaining the Open Plan Project Management System for the MD80, MD90, MD-11 and BAe-146 Projects. Receiving Honeywell Recognition Award for the writing the British Aerospace BAe-146 project plan.

Cheryl Cannon Skills

Cross Functional Team Leadership Program Management Product Management Strategic Planning Semiconductors Strategic Partnerships Leadership Intel Business Development Contract Negotiation Process Improvement Product Marketing Business Strategy Competitive Analysis Go To Market Strategy Team Building Change Management Global Delivery

Cheryl Cannon Education Details

  • Fort Vancouver High School, Vancouver, Wa
    Fort Vancouver High School, Vancouver, Wa
    10-12

Frequently Asked Questions about Cheryl Cannon

What company does Cheryl Cannon work for?

Cheryl Cannon works for Salesforce

What is Cheryl Cannon's role at the current company?

Cheryl Cannon's current role is Senior Manager Technical Support @ Salesforce.

What is Cheryl Cannon's email address?

Cheryl Cannon's email address is ky****@****aol.com

What is Cheryl Cannon's direct phone number?

Cheryl Cannon's direct phone number is +140876*****

What schools did Cheryl Cannon attend?

Cheryl Cannon attended Fort Vancouver High School, Vancouver, Wa.

What skills is Cheryl Cannon known for?

Cheryl Cannon has skills like Cross Functional Team Leadership, Program Management, Product Management, Strategic Planning, Semiconductors, Strategic Partnerships, Leadership, Intel, Business Development, Contract Negotiation, Process Improvement, Product Marketing.

Who are Cheryl Cannon's colleagues?

Cheryl Cannon's colleagues are Krishnan Rangarajan, Vamsi Sai Ram Athkuri, Matthew Kiley, Marie Diegel, Xavier Jamal, Mba, Abhishek Verma, Javed Sikander.

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