Cheryl Cox Email and Phone Number

Hire, train and coach customer service manager, relationship manager and tellers.Responsible for growing households and branch revenue year over year.Oversee all audit and compliance issues.Small Business growth year over year in deposits and lending.Develop annual business strategy to ensure goals are met in all revenue streams.Extensive customer service and relationship development.

Reviewed and accepted all contractual documents.Hired and trained sales representatives for 10 locations.Forecast sales.Worked with marketing manager to plan and implement effective advertising campaigns to meet sales goals.Assisted with new floor plan development.Worked with sales representatives to close and retain customers and assisted them in meeting their individual sales goals.Responsible for model home planning and opening.Liaison between sales team and mortgage company, administrative personnel, estimating, production and closing departments.

Developed marketing plan and strategy for clients, including sale of radio commercials and creative copywriting.Built new client base from ground-up to over 180 clients within first year.Scheduled commercial air-time and collected on all accounts.Extensive customer service and relationship development.

Sales Manager/Realtor Relations Coordinator:Marketed Semi-custom homes in central Ohio.Developed Realtor training program.Consulted in new product development.Coached leads on methods to improve credit scores, qualifying ratios and compiling supporting historical documentation.