Successful in progressively more challenging roles and recognized for delivering business results which exceed expectations of internal and external clients.Gifted at providing a framework for new projects and turning failing projects around.Results oriented professional with a passion for process improvement and customer service who can manage multiple projects and priorities simultaneously. Excel at driving data centric initiatives to extract the highest level of value.Proven team leadership in a variety of areas including account management, project management, business analysis/strategy and technology product ownership.Transparent team leader with proven track record of improving employee engagement by empowering team members. Able to align cross functional partners and translate business needs to operational areas to obtain desired results.
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Sr. Director Operational ExcellenceRxbenefits, Inc. Feb 2024 - Jun 2024 -
Sr. DirectorExpress Scripts Jun 2018 - Oct 2023Chief Business Product Owner for $45M end to end CRM migration initiative. Leveraged business process re-engineering and change management within Agile environment to improve existing metrics. -
Director, Account Management OperationsExpress Scripts Jan 2017 - Jun 2018Drove process improvement and standardization across Sales & Account Management. -
Director, Service ExcellenceExpress Scripts Mar 2015 - Jan 2017Created department organizational structure and workflow management processes. Hired and trained new hires to understand client benefit structure, roles and responsibility and customer base. -
Director, Strategy & Business PlanningExpress Scripts Apr 2013 - Feb 2015Responsible for leading a department supporting account management staff of 500+ individuals and leaders. Drive results by strategically aligning work, focusing on process improvement opportunities and ensuring a client centric focus is priority. -
Director, Account ManagementExpress Scripts Sep 2011 - Apr 2013Bloomington, MnEnsure core service delivery for a portfolio of approximately 2.8 million lives. Facilitate effective communication, monitor service trends and coordinate timely issue resolution to drive client satisfaction and retention. -
Director, Business AnalysisExpress Scripts Oct 2009 - Sep 2011 -
Sr. Project ManagerExpress Scripts Jun 2007 - Sep 2009 -
Manager Business PlanningExpress Scripts Jul 2004 - Jun 2007 -
Account ManagerExpress Scripts Jul 2002 - Jun 2004
Cheryl Fox Education Details
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Community Health Education, Biology
Frequently Asked Questions about Cheryl Fox
What is Cheryl Fox's role at the current company?
Cheryl Fox's current role is Collaborative, customer-focused leader who provides data driven recommendations, effectively aligns cross-functional partners and communicates business needs to obtain desired results..
What schools did Cheryl Fox attend?
Cheryl Fox attended University Of Minnesota Duluth.
Not the Cheryl Fox you were looking for?
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2econometricainc.com, hud.gov
1 +170323XXXXX
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Cheryl Fox
Founder + Chief Creative Officer | Photography @ The Fox FactoryLos Angeles Metropolitan Area2gmail.com, yahoo.com1 +120178XXXXX
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5gmail.com, aol.com, att.com, att.com, sage.com
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