Sr. Director Operational Excellence
Feb 2024 - Jun 2024
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Cheryl Fox Email & Phone Number
Collaborative, customer-focused leader who provides data driven recommendations, effectively aligns cross-functional partners and communicates business needs to obtain desired results.
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Role
Collaborative, customer-focused leader who provides data driven recommendations, effectively aligns cross-functional partners and communicates business needs to obtain desired results.
Location
Greater Minneapolis-St. Paul Area, United States
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Cheryl Fox is listed as Collaborative, customer-focused leader who provides data driven recommendations, effectively aligns cross-functional partners and communicates business needs to obtain desired results. based in Greater Minneapolis-St. Paul Area, United States. AeroLeads shows a matched LinkedIn profile for Cheryl Fox.
Cheryl Fox previously worked as Sr. Director Operational Excellence at Rxbenefits, Inc. and Sr. Director at Express Scripts. Cheryl Fox holds Bachelor Of Applied Science - Basc, Community Health Education, Biology from University Of Minnesota Duluth.
Profile bio
About Cheryl Fox
Successful in progressively more challenging roles and recognized for delivering business results which exceed expectations of internal and external clients.Gifted at providing a framework for new projects and turning failing projects around.Results oriented professional with a passion for process improvement and customer service who can manage multiple projects and priorities simultaneously. Excel at driving data centric initiatives to extract the highest level of value.Proven team leadership in a variety of areas including account management, project management, business analysis/strategy and technology product ownership.Transparent team leader with proven track record of improving employee engagement by empowering team members. Able to align cross functional partners and translate business needs to operational areas to obtain desired results.
10 roles
Cheryl Fox work experience
A career timeline built from the work history available for this profile.
Sr. Director
Chief Business Product Owner for $45M end to end CRM migration initiative. Leveraged business process re-engineering and change management within Agile environment to improve existing metrics.
Jun 2018 - Oct 2023
Director, Account Management Operations
Drove process improvement and standardization across Sales & Account Management.
Jan 2017 - Jun 2018
Director, Service Excellence
Created department organizational structure and workflow management processes. Hired and trained new hires to understand client benefit structure, roles and responsibility and customer base.
Mar 2015 - Jan 2017
Director, Strategy & Business Planning
Responsible for leading a department supporting account management staff of 500+ individuals and leaders. Drive results by strategically aligning work, focusing on process improvement opportunities and ensuring a client centric focus is priority.
Apr 2013 - Feb 2015
Director, Account Management
Ensure core service delivery for a portfolio of approximately 2.8 million lives. Facilitate effective communication, monitor service trends and coordinate timely issue resolution to drive client satisfaction and retention.
Sep 2011 - Apr 2013
Director, Business Analysis
Oct 2009 - Sep 2011
Sr. Project Manager
Jun 2007 - Sep 2009
Manager Business Planning
Jul 2004 - Jun 2007
Account Manager
Jul 2002 - Jun 2004
1 education record
Cheryl Fox education
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What is Cheryl Fox's role at their current company?
Cheryl Fox is listed as Collaborative, customer-focused leader who provides data driven recommendations, effectively aligns cross-functional partners and communicates business needs to obtain desired results..
Where is Cheryl Fox based?
Cheryl Fox is based in Greater Minneapolis-St. Paul Area, United States.
What companies has Cheryl Fox worked for?
Cheryl Fox has worked for Rxbenefits, Inc. and Express Scripts.
How can I contact Cheryl Fox?
You can use AeroLeads to view verified contact signals for Cheryl Fox, including work email, phone, and LinkedIn data when available.
What schools did Cheryl Fox attend?
Cheryl Fox holds Bachelor Of Applied Science - Basc, Community Health Education, Biology from University Of Minnesota Duluth.
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