Cheryl Harmon Email and Phone Number
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Action-oriented professional who thrives in a fast-paced, results oriented environment offering expertise in business intelligence, business analysis, analytics enablement, organizational efficiency/design and service delivery. Strong hands-on leader and highly effective manager with demonstrated problem solving capabilities and ability to lead BI delivery.
Travelers
View- Website:
- travelers.com
- Employees:
- 33624
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Data Engineering Lead 2Vp – Bond And Specialty InsuranceTravelers Oct 2022 - PresentHartford, Connecticut, United StatesPartnered with the Bond Actuarial, R&D, Technology Value Streams, Enterprise Data & Analytics, and business unit customers, to advance our efforts on ML-Ops, Data Products, Data Sharing, AI Automation, Salesforce CRMA, Cyber/Corvus Integration, and our Cloud Transition.- Restructured the team to better align with business priorities, enabling the teams to maximize their contributions while also providing opportunities for top talent.- Implemented AI Intake for our submission and account creation automated workflows within the PNP Business Unit.- Partnered with Technology Leads to ensure the right technology foundation, maximizing the ML-Ops throughput. Implemented multiple Account Risk Models in support of real-time pricing guidance.- Made Data Quality a priority across all our data product solutions. Leveraged the enterprise Proactive Data Quality framework.- Led a cross-functional group across BSI focused on Cyber transformation. Brought together, BI&A, Actuarial, R&D and the business to evaluate numerous third-party data sources and develop a Cyber build strategy.
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2Vp Business Insurance Business IntelligenceTravelers Sep 2015 - Jul 2024Hartford, Connecticut AreaLed, defined, communicated, and championed Prospect and Work Management strategic initiatives across Business Insurance spanning multiple agile teams working toward common business outcomes. Partnered with Technology Leads to manage and provide input to multi-team vision and strategy, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the vision and strategy effectively to teams and executive-level stakeholders.Built and fostered collaborative relationships with key partners to ensure work aligned to priorities and met their needs, with the ability to influence executive-level leadership. A large body of work included initial Salesforce implementation for both the Sales and Service Cloud.SEPTEMBER 2015 – MARCH 2019MIDDLE MARKET BUSINESS ENGAGEMENT LEAD 2VP – INFORMATION MANAGEMENT & ANALYTICSWorked across Middle Market customers to determine how information and analytic solutions could be leveraged to support business strategies, capabilities, and processes.Key projects included:Market Simplification Data & Metrics application which allowed the business to measure, monitor the Operational and Financial benefits.Modernization of the Underwriting Renewal Analytics (URA) which allowed for automated triage of renewals to the right resource based upon business specific rule criteria. Provided leadership with actionable insights on their renewals.Pre-Issuance data capture for business that we did not win. Transformed the data into common Rate, Quote and Submission data views which will ultimately allow for better insights into the market relevant price.Reevaluated existing assets and determined what was really needed to run and support the business during the Strategic Premium, Profitability, RPC and Controllable Program (SPPaRC) strategic conversion. Resulted in decommissioning over 100 assets.
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Business Intelligence Solutions Director – Cigna Information Management & AnalyticsCigna Dec 2011 - Aug 2015Hartford, Connecticut AreaWorked across the business community and closely with IT to develop end user tools that supply meaningful information to the right person, at the right time, in the right format. Responsible for managing $20 million dollar budget. Managed the overall implementation of our Analytics Ecosystem which includes Teradata, Hadoop, SAS, R and Tableau. Empowerd better business decision making and drove greater efficiency and throughput. Allowed analysts to spend more time on advanced analytics versus lower value data integration and aggregation activities. Developed the overarching implementation and data strategy for the new ecosystemEmpowered analysts to leverage unstructured data as well as leveraged more efficient methods for data analysis.Designed value added data views to support for the reporting and analytic users.Drove towards actionable insights for better decision making in a more timely fashion to the organization.Streamlined the deployment of analytic models into production to address core business challenges.Established a Business Intelligence Center of Excellence.Managed a team responsible for delivering new content and capabilities for client distribution, value-based collaboration and reward, medical economics and customer insight. -
Business Project Manager – Employer Informatics Constituency Organization (Eico)Cigna Jan 2008 - Dec 2011Hartford, Connecticut AreaManaged Prototyping & Formal Development Initiatives Managed a staff of technical business analystsDeveloped and maintained documentation standardsDeveloped functional and initial technical specifications for strategic initiativesContinually Improved Informatics Related Business Processes Implemented process and tool efficiencies across organization that improved workflow and created resource capacity. Balanced return with required investmentsStreamlined overhead by reusing established content and functionality Supported the migration from legacy applications to strategic platformsIdentified tactical enhancements to legacy business processes and applications that improved short-term performance & accuracy, lower ongoing maintenance and / or production costs and lowered future cost of strategic re-platforming Integrated development personnel from federated units into integrated unitDocumented and prioritized enhancement opportunitiesUpgraded prioritized processesContributed to Building Cigna's Informatics Model
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Business Analysis Manager – Product, Marketing & Strategy – InformaticsCigna Jan 2006 - Jan 2008Hartford, Connecticut AreaManaged training initiative for Cigna Hi Score® a new, proprietary, patent pending scoring system designed to help employers understand the current health of their employee population and identify opportunities for improving overall health. Managed overall responsibility for the Hi Score product.Defined business processes and implementation strategy to assure a successful launch of Hi Score.Assisted in completing the full requirements, data model and output specifications to support the rollout of phase 1 Hi Score on plan and within budget.Created Hi Score data quality/validation strategy and process for testing and rollout.Participated in the development of the informatics strategy and contribute to the development of the informatics community throughout Cigna.
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Senior Business Specialist – Provider Contracting UnderwritingCigna Aug 2003 - Jan 2006Hartford, Connecticut AreaDeveloped new policy and procedures while continuing to improve upon current processes. Identified and worked with team to create and document best practices for current PCD activities including Rate Review, Experience Updates, and Production. Supported other development activities within the contracting Suite: AWS Workstation, OP Module, Plan Automation, Scenario tool.Identified best practices and shared information proactively within Provider Contract Underwriting and other matrix partners. Assisted in leading the Provider Contracting Database (PCD) production cycle.Reinvented and updated Healthcare Economics - Learning Site. Updated existing documentation and invented new learning materials.
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ConsultantTrc Companies, Inc. 2000 - 2003
Cheryl Harmon Skills
Cheryl Harmon Education Details
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Accounting
Frequently Asked Questions about Cheryl Harmon
What company does Cheryl Harmon work for?
Cheryl Harmon works for Travelers
What is Cheryl Harmon's role at the current company?
Cheryl Harmon's current role is 2VP Data Engineering Lead at Travelers.
What is Cheryl Harmon's email address?
Cheryl Harmon's email address is ch****@****gna.com
What is Cheryl Harmon's direct phone number?
Cheryl Harmon's direct phone number is .860.277*****
What schools did Cheryl Harmon attend?
Cheryl Harmon attended Ithaca College.
What are some of Cheryl Harmon's interests?
Cheryl Harmon has interest in Children.
What skills is Cheryl Harmon known for?
Cheryl Harmon has skills like Business Intelligence, Business Analysis, Process Improvement, Business Process Improvement, Visio, Program Management, Sdlc, Business Process, Leadership, Requirements Analysis, Agile Methodologies, Team Building.
Who are Cheryl Harmon's colleagues?
Cheryl Harmon's colleagues are Mike Rivers, Kristina Frederick, Ed Egan, Jennifer Lee, Tt-Cedrick D. Frazier - Kelli, Beth Young, Darla Vaccaro.
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