Cheryl Hicks Email and Phone Number
Award winning, top performing patient centric operations focused access and reimbursement and sales professional in the bio-pharmaceutical industry who excels in the development and maintenance of complex, client-driven reimbursement programs in highly competitive markets. Consistently recognized by leadership and peers as a highly collaborative team player with a strategic mindset who understands how to navigate complex environments and drive first in class access and product launches. Strong track record of being identified as a high potential candidate for leadership development and positions of higher responsibility at the regional and higher levels of patient access leadership. Skilled in team management, strategic and operational coordination at the national level supporting the patient access and reimbursement team. Exemplary reimbursement and business acumen, identifying process improvement and educational needs across the HUB, national field team, internal partners, and compliance. Multiple product launches, numerous line extensions. Accomplished in prior authorizations, clinical documentation, peer reviews, specialty pharmacy, Medicaid, Medicare, Commercial, coding and HUB services. Expertise in Dermatology, Neuroscience, Neurology, Diabetes, Anesthesiology, Rheumatology, Musculoskeletal, Physical Medicine Rehab, Osteoporosis, PC, IM. Oral and injectable therapies.LILLY USA Top 1% Olumiant (33%), Top 33% Portfolio, Top 33% Taltz 132% to goal, #12 Area #23 Nation (District 117%, Nation 114%) Rheumatology Portfolio Top 33% Portfolio, Nominated for promotion Top 31% Trialist YTD, Top 34% NBRx YTD Top 12% 12/102 Rheumatology Portfolio Top 25% Rheumatology Portfolio #1 District Trial and Adoption Q1 Q2, High Adopters Q3 #1 District TRX growth 141% (District 104%, Area 60%, Nation 41%) 111% Diabetes Portfolio, Bucket 5 Top Tier Performance FYTDTop 13% Diabetes PortfolioTop 11% Musculoskeletal PortfolioTop 44% Musculoskeletal PortfolioTop 28% Musculoskeletal PortfolioTop 16% Neuroscience PortfolioTop 13% Neuroscience PortfolioTop 1% Product Performance Cymbalta PsychTop 11% NeuroscienceCymbalta Market Leadership Award Silver Level Rookie of the Year
Sanofi
View- Website:
- syneoshealth.com
- Employees:
- 16864
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Regional Field Reimbursement Manager, SoutheastSanofiNorth Port, Fl, Us
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Regional Support Access Reimbursement Manager, Syneos Health - Bristol Myers Squibb ContractSyneos Health Oct 2022 - PresentMidwest And Great Lakes: (Il, In, Wi, Mn, Mi, Co, Mo, Oh, Ia, Ne, Sd, Nd, Tn, Ky)- PROMOTED IN MINIMUM TIMING TO OPERATIONS FOCUSED REGIONAL ACCESS REIMBURSEMENT ROLE- GRADUATED FROM THE ESTEEMED NATIONAL LEADERSHIP DEVELOPMENT PROGRAM- Managed/oversaw a field team of 19 ARMS across 13 states- Expansion and onboarding of 29 new reimbursement managers- Supported national expansion, 183% headcount increase, sourced, interviewed and trained ARMs- Developed POA content/training- Strategic market access initiatives- Private equity accounts, IDNs/hospital systems- Facilitated the investigation and resolution of patient issues relating to benefits investigation, pharmacy triage and dispense, patient and provider onboarding as well as identifying opportunities to improve physician and patient service processes, HUB inefficiencies, and case escalation/resolution- Improved patient adherence by decreasing disruption to therapy, 80% of cases resolved in less than 10 days- Served as an extension of the executive leadership team- Collaborated with internal/external stakeholders to ensure efficient pull-through and streamline business practices – field sales, field managers, key account specialists, HUB case manager, National Business Director- Lead regional training initiatives, field ride coaching- Managed patient case for immunology first in class product launch in academic and private practice settings. HUB navigation, bridge program, patient support offerings, prior authorizations, appeals support, payer policy updates- Provide reimbursement support and educate offices on the proper utilization of ICD-10 codes, payer policies for commercial, Medicare, Medicaid, TRICARE, patient access requirements, prior authorization navigation, co pay and foundations pathways establishing a strong working relationship with HCP practices to enhance time to therapy- Launched Access Coordinator Biologic Speaker Bureau- Educated specialty pharmacies- Lead National Compliance team partnering with functional legal and compliance partners to develop training -
Access Reimbursement Manager Dermatology With Syneos Health On The Bristol Myers Squibb ProjectSyneos Health Jun 2022 - Sep 2022Illinois, United States- Launched first in class biologic to Dermatologists, removing barriers to excess through education. - CERTIFICATION - PACS Prior Authorization Certified Specialist by the ACMA/National Board of Prior Authorization Specialists NBPAS- NOMINATED BY MARKET ACCESS LEADERSHIP TO THE ESTEEMED NATIONAL LEADERSHIP DEVELOPMENT PROGRAM- PROMOTED IN MINIMUM TIMING TO REGIONAL SUPPORT ACCESS REIMBURSEMENT MANAGER- Extensive experience in compliantly educating providers and office staff on patient access requirements and navigating prior authorization, co pay and foundation pathways. -Collaborate with office referral coordinators to setup pull through protocol, benefits verification, financial assistance, HUB/Reimbursement services and patient access programs in commercial insurers, managed care, government (Part D) and federal payer sectors.- Specialty pharmacy, retail pharmacy, integrated delivery networks, prior authorization, reimbursement, c-suite relationship, matrix collaboration, KOL, escalations, product launch, Private Equity accounts, payer liasion, coding.- Subject-matter expert on reimbursement, access, and coverage issues affecting the clients’ products.- Educate HCPs and their staff on matters related to reimbursement, access and coverage to facilitate appropriate patient access.- Analyze reimbursement and access issues acting as the local access reimbursement resource for field sales and region management- Coordinate with hub concerning patient cases and referrals to enrollment in patient assistance- Collaborate compliantly cross functionally with Field Sales, Marketing, Market Access, Public, State and Government Affairs, Trade and Specialty Pharmacy Accounts- Educate HCPs on private/public payer coverage and changes that impact access for patients, financial assistance and HUB services- SuperUser for TC Catalyst, Veeva, OneLook, Tableau, PowerPoint, Excel - Onboard mentor
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Executive Sales Rep, RheumatologyEli Lilly And Company Apr 2016 - Feb 2022Chicago, Illinois-Launched Taltz-Psoriatic Arthritis, AxSpA/nr-AxSpA and Olumiant-Rheumatoid Arthritis Biologic. Specialty pharmacy experience. Key accounts- Northwestern, Rush, Advocate, University of Illinois, University of Chicago, Loyola, DULY and NorthShore. Rheumatology and Internal Medicine/Family Practice.PROMOTED TO EXECUTIVE SALES REP SPECIALTY, RHEUMATOLOGY 2016PERFORMANCE2021 – TOP 33% TALTZ, TOP 1% (33%) Olumiant, TOP 33% Portfolio2020 - TOP 23% (20/86) 2019 - Middle 1/3 Taltz % growth, Olumiant NBRx% 2018 - TOP 41% (59/101)2017 - TOP 27% (42/155)2016 - TOP 20% (22/112)-Penetrated restricted access accounts. Developed strong understanding of practice dynamics, priorities, stakeholders, goals for brand target patient compliantly collaborating across internal/external functions with C-suite executive leadership; MSL; EOL; Field Reimbursement Manager; Market Manager; Dermatology BU, Rheumatology KOL and Specialty Pharmacy establishing ourselves as a preferred partner leading to a launch preparedness model for new therapies. -Engaged C-suite leadership; E&C Advisor; Director Training & Development with compliant alignment of internal promotional, medical, and reimbursement with external KOLS and specialty pharmacies to create new policies and training for the Immunology Business Unit. -Created solutions for customers and an exceptional customer experience in a compliant manner by building strong partnerships across a myriad of stakeholders in multiple care settings. -Accomplishments 2021 Nat’l Rheum Rock Star2020 Nat’l Nominee TeamLilly Culture–Innovate2019 Nat’l Award Breaking Barriers2018 Nat’l Nominee Breaking Barriers Award, CAPABILITIES CHAMP OF CHAMPS NAT’L PEER AWARD, Performance/Leadership PEER AWARD, Energy Bus PEER AWARD, Q1 SPIFF Award Silver, Q2 SPIFF Award Gold2017 MVP Q2-District, District Mover Q1, Nat’l Breaking Barriers Award, Nat’l Exceptional Customer Experience White Glove Customer Award2016 Energy Bus PEER AWARD nominee -
Executive Sales Rep, DiabetesEli Lilly And Company Feb 2015 - Mar 2016Greater Chicago Area-Launched and promoted Jardiance and Glyxambi, oral therapies. Promoted Humalog, injectable. Co-promoted Tradjenta with alliance partner. Call points: primary care and internal medicine physicians. Healthcare Systems: NorthShore, Advocate Aurora and Amita.PROMOTION TO EXECUTIVE SALES REP 2015Removed barriers to achieving results and delivered extraordinary customer experiences while ensuring compliance with all policies and proceduresBuilt strategic relationships with key customers and external partners including HCPs, alliance partners and local market decision makers and influencer PERFORMANCE2015 - 386% Grew Jardiance adopters 2015 - #1 District Jardiance trial and adopters Q1 and Q2, high adopters Q32015 - 141% Growth Q1-3 (district 104%, Area 60%, DBU 41%)2015 - More than doubled Tradjenta TRx and SOM2015 - 111% Portfolio, Humalog 104%, Tradjenta 117%, Bucket 5Promoted in Rheumatology Specialty Account Executive 2016-Accomplishments District 2016 MVP, 2015 NATIONAL Equity Grant, NATIONAL/District Inspire Recognition, Recognized by Area Director for improving brand awareness, NATIONAL/District Inspire Recognition
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Senior Sales Representative, DiabetesEli Lilly And Company Oct 2013 - Mar 2015Greater Chicago AreaSpecialty call points: Primary Care, Internal Medicine, Family Practice, Pharmacies. Product launches - Jardiance, Glyxambi. Promoted Humalog. Co-promoted TradjentaPROMOTION TO EXECUTIVE SALES REP 2015-Accomplishments 2015 NATIONAL Equity Grant (RECOGNITION FOR TOP PERFORMANCE)2015 NATIONAL/District Inspire Recognition, Recognized by Area Director for improving brand awareness2014 - Q1 Coach's Award Identifying and maximizing business opportunities2014 - Humalog Heat Map 4X2014 - MVP 2X 2014 - NATIONAL/DISTRICT Inspire Recognition- Built strategic relationships with key customers and external stakeholders including HCPs, matrix partners and local market decision makers and influencers
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Senior Sales Representative, Neurology/MusculoskeletalEli Lilly And Company Jan 2010 - Sep 2013Chicago MetroMusculosketal Division. Specialty call points: Neurology, Anesthesiology, Pain Management, Podiatry, Physical Medicine Rehabilitation and Rheumatology. Indicated for Diabetic Nerve Pain, Fibromyalgia, Chronic Musculoskeletal Pain.PERFORMANCE2013 FYTD - TOP 13% Q1, TOP 10% Q2, TOP 11% Q3 (MSK DIVISION)2012 FYTD - TOP 25% Q4, TOP 37% Q3, FMLA 20122011 FYTD - TOP 35% Q2, FMLA 20112010 FYTD - TOP 42% Q1AWARDS - 2010 Quota trip winner- 2013, 2012, 2011, 2010 District MVP- 2013 Amyvid Champ, Onboarding rep and district pod leader- 2011 KOL mentor, Crucial Conversation trainer- 2010 Cymbalta Champ - Result: district consistently performed in the TOP 22%, TOP 11% 6/53 two consecutive months, Peer to Peer Speaker Program Champ
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Senior Sales Representative, Neuroscience/PsychEli Lilly And Company Apr 2007 - Dec 2009Northwest SuburbsSpecialty call points: Adult and Child Psychiatry, Neurology for Major Depressive and Generalized Anxiety DisorderOutpatient Psychiatry and Community Mental Health Clinics.PROMOTION IN MINIMUM TIMING TO SENIOR SALES REPTOP 25% 37/147 CymbaltaAWARDS - 2008 Quota trip winner- 2009 Strattera Champ, speaker mentor, new hire and peer mentor- 2008 Recognized Leader - Skilled in developing and executing strategic territory business plans using product trend and marketplace data to achieve sales objectives and drive territory sales to its full potential. - Highly motivated leader with proven relationship development skills, strong communication skills, and proficient in working with clinical data.
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Sales Representative, Neuroscience/PsychEli Lilly And Company Apr 2005 - Mar 2007Northbrook, Illinois, United StatesSpecialty call points: Adult and Child Psychiatry, NeurologyOutpatient Psychiatry and Community Mental Health Clinics.AWARDS - 2007 Cymbalta Market Leadership Award, 2006 President’s Council Nominee, 2006 and 2007 Quota trip winner- 2007 TOP 13% 122/175 portfolio- 2007 Strattera Champ, KOL Speaker Mentor, Peer to Peer Lead- Proven selling skills. Results oriented.- Identified and developed relationships with family practice physicians, specialists and KOLs. - Collaboration with team members to organize and launch innovative educational events with KOLs.
Cheryl Hicks Education Details
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Business Administration And Management, General -
VitalsmartsCrucial Conversations -
Acma
Frequently Asked Questions about Cheryl Hicks
What company does Cheryl Hicks work for?
Cheryl Hicks works for Sanofi
What is Cheryl Hicks's role at the current company?
Cheryl Hicks's current role is Regional Field Reimbursement Manager, Southeast.
What schools did Cheryl Hicks attend?
Cheryl Hicks attended Northern Illinois University - College Of Business, Vitalsmarts, Acma.
Who are Cheryl Hicks's colleagues?
Cheryl Hicks's colleagues are Alexander Wolf, Stevens Limage, David Duruchukwu, Vandana Koranga, Secorria Pettiford, Tashida Smith, Maria Górska.
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Cheryl Settle
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Cheryl Hicks
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Cheryl Hicks
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