Employ refined relationship-building skills and collaborative mindset while answering phone calls and communicating with staff and clients. Enhance efficiency and productivity by prioritizing prioritize client visits and phone calls; highlyskilled in communicating with clients and staff. Execute all aspects of successful soft and grand opening of a newoffice; coordinated regional sales meetings for Escrow team and oversee monthly meetings with Locations. Conduct biannual GMM trade show events, which include all Realtors in the state of Hawaii; work closely and serve as an active affiliate member of Honolulu Board of Realtors. Organize meetings; skilled in scheduling, sending reminders,and organizing catering. Provide writing and editing e-mails, drafting correspondence, and preparing communications on behalf of president.Skilled in maintaining comprehensive and accurate records. Manage calendars; skilled inmaking appointments and prioritizing sensitive matters.

Provided individualized custom fittings of durable medical equipment. Filed required insurance forms with Kaiser,Medicaid, Medicare, HMSA, and other insurance companies. Ensured patients received best possible care in alignmentwith Nordstrom values and in partnership with consulting physicians.Improved quality and consistency by training, coaching, and super vising all new hires; highly skilled in resolvingchallenging issues. Generated stability by providing highest quality customer service daily. Remained up to date onfashion knowledge, trends, and business skills to create a solid business plan designed to enable the team to meetdepartment, store, and individual goals.Awarded highest honor of All Star for exemplary customer service, 2015 and Pacesetter Award for elevating department to #4 in company nationwide, 2019.

Oversaw business growth; highly skilled in developing and maintaining a positive company brand. Managed all business operations both in Japan & Hawaii. Startup of contract on the island of Oahu with a focus on maintaining World Class Customer Service and remaining a reputable American Ambassador at all times. Responsible for human resource functions, training, ordering, inventory, merchandising, and special events. Provided administrative and management support through careful coordination, analysis, evaluation, and advice of operations, policies, and programs; highly skilled in developing, implementing, and monitoring policies and procedures with a focus on improving business standards.Performed comparison reviews of operational costs to ensure operations remained within allocated annual budget.Performed funds analysis and tracked projects, expenditures, and funds availability. Ensured quality execution as liaison between civilian and government officials. Shaped a productive environment by reviewing performance reports to assess and improve individual and team productivity.

Achieved growth and product availability objectives through a focus on developing and maintaining a vibrant, healthy company image. Ensured all products were inventoried and merchandised; recommended replenishment with a focus on ensuring product availability and enhancing customer satisfaction. Provided quality training seminars to sales staff focused on product features.Maintained seven locations with average of $2.5M in inventory. Attended training to remain up to date on current products and provide product expertise. Organized and delivered special events for the United States Military.Awarded Marine Corp Community Service World Class Customer Service Recognition, 2014.