Heating and Air Conditioning

- Greeted all customers in a warm and friendly manner to create a positive first impression of the salon- Followed through with client requests in a timely manner- Maintaned daily, monthly and quarterly records of costs and revenue- Inventoried, ordered and stocked salon product line- Prepared first time guests over the phone for their selected services- Managed business operations and administered budget- Maintained master appointment calendar covering all customer visits, employee schedules and special events- Establish business practices for State of RI Licensing requirements

- Provide efficient, prompt and effective administrative support to Maintenance Supervisor, Chief Engineer, Electrician, Paint Program Manager, Mechanic and Maintenance employees- Prepare reports, schedules, documents and correspondence for the purpose of documenting activities, providing written reference, and/or conveying information.- Provide non-profit organizations with banner request forms, communicate policies and procedures for displaying banners and maintain banner display calendar.- Manage the key control system for RITBA fleet vehicles.- Register, schedule repairs, and track RITBA fleet vehicles.- Collect, prepare and verify timekeeping information for all maintenance empoyees.- Monitor maintenance department policies and ensure compliance.- Pick-up and delivery of RITBA mail.- Provide customer service using professionalism, confidentiality and good judgement.

- Obtained documents, clearances, certificates and approvals from local, state and federal agencies- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies- Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires- Established a QuickBooks accounting system to reflect accurate financial records- Developed monthly, quarterly, annual profit and loss statements and balance sheets.- Reconciled company bank, credit card and line of credit accounts- Managed and responded to all correspondence and inquiries from customers and vendors.

- Provided secretarial support to company administration- Performed accounts receivable/payable duties including invoicing, discrepancies and reconcillations- Oversaw daily office operations for staff of ten employees

- Provided secretarial support to company administration- Completed data entry on all sales in a timely manner- Coordinated inventory by restocking supplies and placing purchase orders