Cheryl Karalus-Ice Email and Phone Number

• Developed relationships with business owners and/or managers to exceed sales expectations by 73% in the first year.• Provide direction and oversee daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Increased Sales through efficient market force, hospitality, and acute oversight of all operations.• Consistently exceed all KPI indicators by communicating effectively with customers.• Control of P & L and total revenue •… Show more • Developed relationships with business owners and/or managers to exceed sales expectations by 73% in the first year.• Provide direction and oversee daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Increased Sales through efficient market force, hospitality, and acute oversight of all operations.• Consistently exceed all KPI indicators by communicating effectively with customers.• Control of P & L and total revenue • Provided guidance, support and direction to surrounding Managers to assist them in being successful. Show less

Assist Seniors and their families maintain safety at home and avoid hospitalization.

• Sales rate of 87% of all in home estimates completed.• Create relationships with customers and staff. • Accountable for all Human Resources related tasks.• Project managed moving office to a new location.• Fleet maintenance and managed increase in fleet for three locations.

• Provided direction and oversaw daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Provided guidance to other managers and employees on Alternative Dispute Resolution processes and methods to identify and resolve systemic issues.• Promoted the use of Alternative Dispute Resolution processes and methods through media campaigns, websites, emails, and presentations.• Hired, trained and coached managers and associates in all… Show more • Provided direction and oversaw daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Provided guidance to other managers and employees on Alternative Dispute Resolution processes and methods to identify and resolve systemic issues.• Promoted the use of Alternative Dispute Resolution processes and methods through media campaigns, websites, emails, and presentations.• Hired, trained and coached managers and associates in all areas of food service, customer service and store cleanliness; promoted from within.• Used controllable gross margin and itemized sales reports to identify areas that could be improved upon.• Increased Sales through efficient market force, hospitality, and acute oversight of all operations. Show less

• Provided direction and oversaw daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Evaluated issues and developed recommendations to resolve issues of efficiency of work operations.• Trained and developed strong leadership for all levels of Management (Shift Leads – General Managers).• Provided continuing HR technical advice and assistance to personnel and other management.• Increased Sales through efficient market force,… Show more • Provided direction and oversaw daily operational management, human resources, scheduling, purchasing, inventory control, and forecasting.• Evaluated issues and developed recommendations to resolve issues of efficiency of work operations.• Trained and developed strong leadership for all levels of Management (Shift Leads – General Managers).• Provided continuing HR technical advice and assistance to personnel and other management.• Increased Sales through efficient market force, hospitality, and acute oversight of all operations. Show less

• Provided direction and oversaw managing daily store operations and deli; meeting monthly production goals and metrics.• Hired, trained and coached managers and associates in all areas of food service, customer service and store cleanliness; promoted from within.• Developed and conducted workshops and presentations on communication and conflict resolution techniques and procedures.• Used controllable gross margin and itemized sales reports to identify areas that could be improved… Show more • Provided direction and oversaw managing daily store operations and deli; meeting monthly production goals and metrics.• Hired, trained and coached managers and associates in all areas of food service, customer service and store cleanliness; promoted from within.• Developed and conducted workshops and presentations on communication and conflict resolution techniques and procedures.• Used controllable gross margin and itemized sales reports to identify areas that could be improved upon.• Evaluated issues and developed recommendations to resolve issues of efficiency of work operations.• Performed administrative duties such as banking, invoice verification and ordering; purchased all fast foods, dairy, grocery, tobacco and supplies and maintained positive relationships with vendors to ensure organized and timely service. • Provided continuing HR technical advice and assistance to personnel and other management.• Accountable for creative marketing and driving sales to ensure profitability and growth. Show less

• Provide, promote, and coordinate community services for individuals with autism, head and spinal cord injuries, and intellectual disabilities.• Maximize independence, safeguard, and support human rights and dignity, and achieve community inclusion.• Ensure all consumers maintained necessary medical treatment; coordinated enjoyable activities and had employment opportunities.• Designed a high medical needs home with the intent of reducing sever illness’ resulting in… Show more • Provide, promote, and coordinate community services for individuals with autism, head and spinal cord injuries, and intellectual disabilities.• Maximize independence, safeguard, and support human rights and dignity, and achieve community inclusion.• Ensure all consumers maintained necessary medical treatment; coordinated enjoyable activities and had employment opportunities.• Designed a high medical needs home with the intent of reducing sever illness’ resulting in hospitalization.• Create independent living trainings according to consumer interest and independence level. Show less

• Assessed and discussed the needs of families to ensure quality of life and safety for our aging population with the primary goal of maintaining safety within the home.• Mediated concerns between aging individuals and their family members to design a plan all parties were comfortable with.• Worked closely with Medical Offices, Visiting Nurses, Adult Day Care Centers, Government Agencies, Assisted Living Facilities, Nursing Home’s, and Hospice to provide necessary care for quality of… Show more • Assessed and discussed the needs of families to ensure quality of life and safety for our aging population with the primary goal of maintaining safety within the home.• Mediated concerns between aging individuals and their family members to design a plan all parties were comfortable with.• Worked closely with Medical Offices, Visiting Nurses, Adult Day Care Centers, Government Agencies, Assisted Living Facilities, Nursing Home’s, and Hospice to provide necessary care for quality of life and safety.• Establishes a helping relationship with individuals/families to support and assist in managing changes necessary to resolve identified needs.• Prepare various written documents and complete progress notes often through use of electronic systems.• Focus on promoting ability to age while maintaining individuality, dignity and quality of life. Show less

• Managed daily restaurant operations providing quality food, excellent customer service and cleanliness• Built contracted restaurant customer base increasing sales by 72% within one year and 119% by the end of the following year; after moving to a new location during the third year, added a deli service which included a variety of sandwiches, pasta dishes and pizza• Maintained a high level of customer service focused on providing customers with guaranteed 24-hour special order service;… Show more • Managed daily restaurant operations providing quality food, excellent customer service and cleanliness• Built contracted restaurant customer base increasing sales by 72% within one year and 119% by the end of the following year; after moving to a new location during the third year, added a deli service which included a variety of sandwiches, pasta dishes and pizza• Maintained a high level of customer service focused on providing customers with guaranteed 24-hour special order service; frequently able to accommodate within 2-6 hours upon ordering requests• Recruited new business through community involvement• Oversight of P&L; reduced labor, food and training costs • Supervisory management over all employees; scheduled, trained, mentored and built a strong team by sharing accountability as well as rewards – low employee turnover Show less