When I describe my expertise in Middle Office/Operations, I relate my skillset to that of an FBI agent. The same requirements are found listed for an FBI Agent Career:•Compiling information and developing a case •Working with local and global teams •Performing surveillance •Interviewing sources•Gathering intelligence•Analyzing data and maintaining it in databases Becoming a Middle Office/Operations Manager is rigorous. Candidates must be highly skilled and need to undergo formal education, work experience, and training. They also need to have the skill to develop a team or multiple teams that have the same passion for problem solving.