Direct customer interaction on a daily basis, deal with customer complaints, advise customers about services available, renew accounts, direct customer calls to approriate departments

Organized and prioritized historical documents, photographs, newspapers, and artifacts Prepared metadata and create database for tracking of all documents Photographed historical objects and displays and reformated photos for digitization Scanned, described and uploaded reformatted images to websiteInteracted with public, museum staff, and library staff to organize materials.

Performed all office management duties - training and hiring staff, creating and implementing office policies Front line representative for new home sales Assisted company broker with various aspects of real estate dealsPrepared and presented Offers of Purchase and Sale, Amendments, Waivers, prepartion of listing formsReal estate research – Searching for comparable sales, compiling sale and rental statistics Coordinated work with contractors, suppliers, architects, engineers to assist with job requirements  Prepared reports, memos, costing spreadsheets, maintained general files, documents, records and plans, instituted new office procedures to improve work flow and job functions Conducted research for all departments compiled information and provided applicable reports Acted as liaison between company departments and various outside agencies – municipal governments and provincial agencies Created sales and display materials for newspaper and website ads Researched market conditions, growth and future development statistics and provided reports Screened clients for rental division, showed units, dealt with all tenant issues Prepared letters, reports, memos, invoices, tracked costs and created spreadsheets Maintained files and regularly updated office databases and websites Prepared print ads and website content for rental vacancies and new home sales Read and analyzed incoming correspondence, copied and distributed to appropriate departments and staffMaintained and updated website content for Rentals and New Home salesDealt with all perspective tenants, performed credit checks, did unit inspections, showed units, prepared leases, arranged moving schedules with maintenance and tenantsRepresented multiple rental companies at Landlord Tenant Tribunal hearings