Cheryl Monroe Email & Phone Number

Upper Marlboro, Md, Us

Washington D.C. Metro Area

Drive sales revenue for a top-performing store with annual sales of $13 million. Manages all aspects of store operations, including personnel, product, and presentation. Creates sales equation based on budget to manage store expenses and profitability. Utilizes weekly and monthly brand reports to track store performance and identify potential opportunities. Maximizes and implements Service and Selling initiative that influences customer experience and overall store results. Successfully maintained Pacesetter awards on a monthly, quarterly, and yearly basis, demonstrating consistent excellence in performance and achievement.

Greater Atlanta Area

Prepared vendors for opportunities with leading industry retailers bridging partnerships with affordable manufacturing for new vendors suppliers. Diversity conference speaker and event support leadership. Conduct vendor sourcing through trade shows and conference exhibits. Experienced in vendor press kit development and presentation readiness.

The Galleria At Tysons Corner

Achieved top sales performance of $18 million annually.Led the flawless execution of both national and in-house brand events. Created exceptional merchandising displays that effectively communicated trend stories using sophisticated styling techniques with a mix of vendors. Facilitated team building initiatives, enhancing business performance and fostering a positive, productive work environment. Managed inventory shortage control and ensured adherence to operational standards. Prioritized product training, strengthening buyer and vendor relations. Actively engaged in volunteerism, setting a leading example in customer service.

Bethesda, Maryland

Manage and ensure proper allocation of a $6-8 million dollar program. Supervise 6 managers and 65 associates that focus on team development, sales accountability and customer connectivity. Manage the overall provision of human resources services, policies, and programs. Execute branding, marketing, and promotional strategies. Recruit, hire and develop new talent. Drive sales through company discipline of "Listen,Connect and Inspire". Develop and implement employee performance evaluations and improvement plans. Manage all store operational procedures including store administrative duties, housekeeping, price changes and physical inventories ensuring smooth and efficient operations.

Responsible for overseeing 90 locations in the Mid-Atlantic region, with a total revenue of $2.6 billion, 765 executives, and 12,000 associates. Implemented leadership and coaching strategies to drive sales performance. Developed and led training sessions to equip teams with effective tools for impacting business results, customer experience, and sales associate behaviors. Collaborated with district vice presidents, store managers, and SVP regional director of stores to identify regional successes and opportunities.

Responsible for generating $161 million annually with retail and non retail diverse vendors. Led strategic outreach initiatives to identify and engage talented minority vendors nationwide, enhancing diversity within Macy's vendor ecosystem across retail and non-retail sectors. Provided senior-level oversight of vendor partnerships, optimizing resource allocation and exploring growth opportunities. Cultivated relationships with diversity, minority, and government organizations, facilitating collaboration and partnership development. Implemented strategies to capitalize on the potential of each new vendor partnership, driving innovation to Macy's market position. Organized and conducted national minority vendor merchant conferences, facilitating networking opportunities with community leaders, entertainers, and state/local officials to deliver company objectives.Served as a supplier diversity expert panelist across the United States and the Caribbean.

Directed a group of 15 executives, steering a revenue-generating team responsible for $34 million in sales. Coached executive team in merchandise management and selling behaviors. Instructed the executive team in conjunction with human resources on recruitment training and recognition. Leadership accountability for inventory shortage control, credit solicitation and penetration results. Owned the complete oversight of total store merchandise presentation and event execution.