Cheryl Prieto Email & Phone Number

Irvine, California, United States

• Assist CEO with execution of sales outreach programs• Maintain quality of content in communications• Assist with blog posts for the website• Coordinate the Tax Potato project• Provide LinkedIn support for CEO and CFO• Direct the design, planning, and implementation of corporate organizational development programs, policies, and procedures• Approve change management initiatives and suggests enhancements to existing programs• Oversee the development of programs to build human capital and a strong employee development culture• Review key performance metrics to enable accurate and valid measurement of workforce performance and to identify areas for improvement• Propose changes to organizational structure to leverage talent and provide development opportunities to key leaders in the organization• Develop systematic collection and evaluation of performance metrics• Coach leaders on creating Crew Member Profiles• Champion a positive culture thru knowledge sharing/reinforcement and coaching programs• Partner with HR organization leader to develop programs for wellness

Irvine, California, United States

• Direct the design, planning, and implementation of corporate organizational development programs, policies, and procedures • Approve change management initiatives and suggests enhancements to existing programs • Oversee the development of programs to build human capital and a strong employee development culture • Coach leaders on creating Team Member Profiles • Develop emotional intelligence and emerging leaders content • Partner with HR organization leader to create a strong culture of accountability • Strategize with HR leader on Employee Engagement ideas • Champion a positive culture thru knowledge sharing/reinforcement and coaching programs • Partner with HR organization leader to develop programs for wellness • Recommend community outreach programs • Continue education in the field/certifications • Monitor industry trends • Recommend best in class development technology and platforms

Irvine, California, United States

• Develop team member and management training and development programs• Work effectively with C-level executives, Department Leads and Managers to identify and train team• Conduct quarterly and annual training and development needs assessment• Assist managers in the development of departmental goals for existing and new team members• Obtain and /or develop effective training methods and materials utilizing a variety of media• Train and coach managers, supervisors and others involved in employee development efforts• Plan, organize, facilitate and order supplies for employee development and training events• Develop and maintain organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources• Conduct follow-up studies of all completed training to evaluate and measure results• Modify programs as needed

Irvine, California

- Lead Client Services team in support of all clients- Set, implement and track corporate goals with executive management team - Manage execution to targets- Determine opportunities for improvement across the corporation- Document and implement standard operating procedures for team and corporation- Lead, coach and mentor team to achieve best in class service to clients

Team Leader | Coach & Mentor | Sales Operations Manager | Customer Service Leader | Process Improvement Leader

Orange County, California Area

I led the Americas sales operations team across three legacy subsidiaries, primarily focusing on support of distribution customers as well as some regional OEM (original equipment manufacturer) customers. • I orchestrated integrations of three corporations (Western Digital Technologies, HGST and SanDisk) within sales operations team, requiring resource realignment, assessment of staffing needs, merging sales forces, and converting ERP systems.• I supported the Sales team while Americas channel business grew in competitive market, consistently reaching at or above goal.• I worked closely with Sales and Marketing teams to execute to established goals for the corporation.• I developed processes and tools to improve sales operations team response time.• I identified and addressed shortfalls of legacy systems and processes and implemented solutions to better enable team to effectively and efficiently perform their jobs.

I managed the Americas sales operations team in California and Brazil supporting strategic global customers, distributors and direct retailers across three legacy subsidiaries. My focus was on harmonizing processes as part of corporate integration. I coached and mentored the Americas team to achieve personal goals and company objectives. I provided sales operations input on several projects in areas such as demand planning, customer supply commits, order management and tracking. I executed reduction in workforce with no negative impact to performance of team.

Managed Account Management team consisting of 15 Account Managers in US and Brazil supporting strategic global customers, distributors and direct retailers. Focused on streamlining processes for managing customer forecast, supply fulfillment and order management. Collaborated with worldwide team to document policies, procedures and job descriptions for each region and channel. Executed reduction in workforce while increasing number of customers supported and maintaining positive morale amongst team.

I led a team responsible for managing strategic global customers. I mentored junior level team members and provided coaching as needed. I provided input on behalf of Account Management team on projects related to group. I provided training and guidance to Account Managers to promote continuous process improvement among team. I was selected by senior management repeatedly to participate in projects including ERP upgrade which involved providing input on order management, order entry, and shipment tracking on behalf of Account Management team.