Cheryl Prindable Email & Phone Number

Australia

333 Queensport Road N, Murarrie Qld 4172

Brisbane, Queensland, Australia

• Technical Publications Team Leader role plus project management tasks:• Project Management for work on Exploration machines locally in Brisbane• Migration of Exploration documentation into Documoto• Preparing pilot for Parts to be available to customers and internal stakeholders via MySandvik• Promoting the reuse of user manual content for delivering training material• Key User for SDL Tridion Docs• Training team members and external contractors in Framemaker, TC CMS, SDL Tridion Docs and Sandvik way of working to deliver documentation support to product areas.

Brisbane, Queensland, Australia

• Working experience with ERP systems, Pronto, Lean, JBA• Manage work packages of engineering drawings for Parts Manual creation• Acts as an authority on Technical Publications and all aspects within this discipline.• Information management across global sites.• Reviews, maintains and approves changes to documents issued with equipment and tools.• Conducts reviews of existing documentation and tools used and initiates process to align legacy documentation and tools to enable Global CMS implementation.• Conducts technical content assessment and auditing to ensure content meets latest industry standards.• Promotes and advises on best practice for Technical publishing across PAs.• Trains/coaches others to grow within technical area• Develops way of working for processes within Technical Publications.• Acts as an internal authority within Technical Publications and uses networks and benchmarks to identify synergies within Sandvik.• Drives the modular content reuse within the technical documentation design to reduce maintenance and work effort.• Monitors IP threats, emerging technologies, and industry trends within technical area.• Identifies regional and country-specific requirements for technical documentation.

Brisbane, Queensland, Australia

• Develop operator, service and parts manuals for drilling equipment, and coordinates the same with external resources• In coordination with Global sites, develops documentation framework and proposes ways of working and tools to be used in the preparation of documentation for Exploration Equipment• Develop technical training packages to be used by the Product Support staff• Create product Technical and Safety Bulletins, Safe Work Instructions• Participate in the continuous improvement process

Brisbane, Queensland, Australia

• Create Parts Manuals

Brisbane, Queensland, Australia

• Maintaining Doc Registers• Template Creation• Updating Documents

Brisbane, Queensland, Australia

Responsible for: delivering high quality user documentation for software products and managing a Template Management Framework across the company.High quality user documentation• Maintaining documentation standards and procedures and work instructions in accordance with quality systems• Implementation and management of a continuous publishing cycle delivering content into software products• Document processes for ‘Self Service Publishing’ environment for general use• Liaising with software developers during development and testing phases• Work Process Analysis & Development• Manufacture of large volumes of content for software releases• Maintain version control in Document Management System• Maintain version control for intranet/internet content• Create/Maintain documentation for distribution to agreed budgets and timeframes• Training and Support for users• Manage configuration of publishing tools (setup, upgrades, troubleshooting)Template Management Framework• Creation of Documentation Framework• Establish and Manage a Document Centre• Establish procedures and work instructions for general audience• Training and Support for users• Align documents with best practice and Industry ISO standards

Brisbane, Queensland, Australia

This position involved additional duties to the position of Senior Consultant.• Manage User Documentation, Training Course Ware, Client Support• Support sales team – develop/maintain presentations, scripts and demos• Monitoring, planning, reporting and communicating project progress to client, project teams and management

Brisbane, Queensland, Australia

This position involved working with customers to achieve their documentation goals. Tasks varied based on individual customer and implementation requirements.• User Documentation development in XML using the “Information technology – software user documentation process” standard AS/NZS ISO/IEC 15910:2004• Work process Analysis & Development• Testing and documenting software utilities for customer requirements• Online help using HTML Help• Development / writing of customised courseware programs• Evaluation of software needs and documentation solutions• Liaising with software developers during development and testing phases• Developing and documenting work processes for inclusion in ISO9001 quality systems• Data Analysis and SGML/XML DTD development• EDD and structured template development• Conversion of legacy documents to Framemaker+SGML• Working with structured documents• Professional document design and layout & template development• Software Trainer for FrameMaker+SGML and Arbortext applications