Receptionist and administrator

• Reception duties – including full operation of NHS Systemone system • Registering new patients • All queries • Prescriptions and all prescription queries and ordering • General admin – scanning, culling etc• Dealing with clinician queries and needs

• Reception duties, direction of enquiries to the franchisee network• Co-ordination of training for new franchisees• Full co-ordination and organisation of annual local franchisee conferences, including International Master Franchisor Conference• Debtors management, filing and all administrative activities• Supplier/Partner liaison• Site visits to the Sherpa Kids Aftercare/Holiday Care Centres to perform quality assurance audits• General Personal Assistant duties to the Managing Director

• Co-ordination and operational activities for national Occupational Health and Safety Training Academy• Resurrected training academy (full spectrum of work based training workshops) and enlisted a full list of clients nationally through cold calling and online marketing (emails etc), increased turnover of academy by 2000%• Customer liaison, training workshop facilitation, managing instructor schedules, creation of workshop manuals• Customer invoicing