Cheryl Reid Email and Phone Number
Cheryl Reid work email
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Cheryl Reid personal email
Enthusiastic, client-centric driven leader with 20+ years experience in the electronic medical record industry. Proven record of understanding provider needs in the health and social services markets to deliver the voice of the client for inter-team communication, ensuring the client needs are understood by software operations as well as R&D teams.
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Manager, Customer SuccessBonterra Mar 2024 - Present
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Team Lead, Client SuccessBonterra Nov 2021 - Mar 2024Bonterra's strategic goals are focussed around enabling Social Good Organizations to excel in delivering their services through best in class software and services.I support a team of Client Success Managers and manage relationships with various social good organizations (NPOs and PubSec) throughout Canada and the United States. Our Client Success team strives to ensure clients' needs are understood and their outcomes achieved. We facilitate connections with internal teams to deliver needed products and services.
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Client Success ManagerSocial Solutions (Formerly Athena Software) Feb 2020 - Nov 2021Waterloo, Ontario, CanadaResponsible for developing and maintaining partnerships with Client agencies in the human health and social services sectors, based on a foundation of trust and mutual respect. By ensuring that the needs of our Clients are not only met but exceeded through their use of Penelope software, they will, in turn, be able to best serve the needs of their communities.
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Manager, Client Service ManagementTelus Health Apr 2018 - Oct 2019 -
Manager, Sales EngineeringTelus Health Mar 2013 - Mar 2018
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Manager, Sales EngineeringMd Physician Services Sep 2011 - Mar 2013
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Manager, Installations & Data ConversionsMd Physician Services Feb 2011 - Sep 2011Work with teams of Client Implementation Specialists and Data Conversion Analysts in providing integral components of an EMR implementation for physicians and medical clinics.
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Implementation ManagerMd Physician Services Oct 2009 - Feb 2011As Project Manager, I coordinated the components of a successful EMR implementation. Some key projects I have been involved in: EMR implementations for St. Joseph's Health Centre, Toronto Western Hospital, St. Michael's Hospital, Women's College Hospital
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Manager, Client ServicesPractice Solutions Software Inc. Jul 2005 - Oct 2009
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Team Lead, Client Services & SupportHealthcare Software Inc. Jan 2000 - Jun 2005
Cheryl Reid Skills
Cheryl Reid Education Details
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Physiology
Frequently Asked Questions about Cheryl Reid
What company does Cheryl Reid work for?
Cheryl Reid works for Bonterra
What is Cheryl Reid's role at the current company?
Cheryl Reid's current role is Manager, Customer Success at Bonterra (formerly Social Solutions).
What is Cheryl Reid's email address?
Cheryl Reid's email address is cheryl.reid@cma.ca
What schools did Cheryl Reid attend?
Cheryl Reid attended Western University.
What skills is Cheryl Reid known for?
Cheryl Reid has skills like Process Improvement, Emr, Healthcare Information Technology, Software Documentation, Healthcare, Ehr, Business Analysis, Integration, Hospitals, Software Implementation, Itil, Disaster Recovery.
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