Experienced Senior Information Technology Business Analyst with a demonstrated history of working in the service industry. Skilled in Business Process Improvement, SAP, Maximo, SQL, Customer Relationship Management (CRM), and IT Strategy. Strong information technology professional with an Agile background. Many years of experience in translating Business needs/requirements into streamlined IT processes.
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RetiredWaxhaw, Nc, Us
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Sr It Business AnalystDuke Energy Corporation Mar 2018 - PresentCharlotte, North Carolina, Us -
Senior Business Process AnalystHoneywell Scanning & Mobility Apr 2008 - Mar 2018Charlotte, North Carolina, UsGlobal Business LeadLead IT projects for the Service organizationGather business requirementsData Conversion for all service dataCreate and coordinate system testing for service teamCommunicate changes to all levels of the organizationProvide training and oversee other training for the service organizationContinually look for IT system improvements and drive towards global processes -
Sap Super UserIntermec By Honeywell Nov 2005 - Apr 2008Everett, Washington, UsGather business requirementsCreate test scriptsPerform all required testingAssist with data conversion tasksPerform needed training -
Iso Facilitator And Osha Site CoordinatorNorand (Now Honeywell) Nov 2002 - Nov 2005Initial ISO documentation and set up. Perform all required internal audits. Ensure all OSHA requirements are met.
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Technical TrainerNorand (Now Honeywell) Mar 2000 - Nov 2002Release of new products into the service depot and coordination of test equipment and calibration.
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Customer Support SpecialistNorand (Now Honeywell) Mar 1988 - Mar 2000Customer training, on-site rework projects, and project management
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Electronic TechnicianNorand (Now Honeywell) Aug 1984 - Mar 1988Repair customer equipment
Cheryl W. Education Details
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State Technical InstitueComputer Engineering
Frequently Asked Questions about Cheryl W.
What is Cheryl W.'s role at the current company?
Cheryl W.'s current role is Retired.
What schools did Cheryl W. attend?
Cheryl W. attended State Technical Institue.
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