Cheryl Wagner Email and Phone Number

Lead design, testing and implementation efforts for the financial configuration of Netsmart's myEvolv EHR application. Responsibilities includes new program stand ups , application upgrades and maintenance. Additional areas of responsibility include:- Analyzing and evaluating financial workflows- Collaborating with the clinical EHR design team to ensure symmetry between configurations- Extracting financial requirements from provider contracts, governmental regulations and CMS guidelines - Providing system support and education to all levels of the organization - Delivering top tier troubleshooting and issue resolution- Creating and maintaining system and configuration documentation and reporting - Facilitating new payer setups within the EHR application in conjuction with establishing EDI connectivity to the payers out of a third party clearinghouse application- Working to establish clearinghouse routines with the vendor to facilitate clean claim optimization- Attracting , mentoring and developing new specialists- Overseeing claims generation and supporting organization's RCM activities- Updating and auditing the system charge master - Escalating and championing vendor level resolutions on application defects and malfunctions- Researching and staying abreast of EHR and clearinghouse applications' know issues, best practices and current events through self education and community participation

Assists with the design of electronic health records systems as it relates to the finance components within Netsmart's myEvolv platform. Some responsibilities include the:- Oversight of set up and testing for multiple programs including NY state's article i29 and HCBS regulations -System configuration across the agency during project phase, post implementation for new enhancements and system upgrades; provides feedback and possible fixes/solutions - Development of training and training materials, system documentation andconfiguration logs - Analyzation and translation of contract and state requirements; specifically for billing rules and obligations into the system's coding- Management of weekly/monthly billing functions; including system reconciliation and claim auditing- System support , troubleshooting, and reporting

Assisted incumbent physician by performing initial encounter with patients in preparation for their eye examinations in a fast paced, mid-sized ophthalmology practice, duties included:• Establishing and documenting the individuals' chief complaints to meet coding and insurance criteria• Running diagnostic equipment and tools such as Tonometer, Pachemeter, Occular Coherence Tonography , Visual Field, BSCAN ultrasound and Fundus photography machines• Advised and educated patients on various medical concerns

Acted as the first point of contact triaging patient requests and facilitating patient examinations in a fast paced, mid-sized ophthalmology practice • Ensured accurate preparation of patient files prior to office encounter by verifying insurance eligibility, account standings, and scheduling parameters • Provided detailed encounter notes to the clinical staff and physicians• Utilized industry best practices to ensure HIPAA, Medicare and insurance compliancy

Managed materials procurement,inventories, shipping and special projects for a small manufacturing company• Converted library of paper blue prints, parts design schematics, and other business sensitive materials into quality digital copies by utilizing scanners and software in under six months• Oversaw the update and overhaul of the Material Safety Data Sheets inventory system and guidelines to conform with OSHA's global harmonization mandate • Assisted in training employees on new standards by successfully establishing and facilitating a new fire safety training program

Supported CIO, senior staff, and various multinational contractors in developing a proprietary application within a large paramedical company• Aided in compiling required reports and compliance evidence for SOX audits• Implemented internal procedures for change management, incident management and escalation• Ran and executed scripted and independent tests, tracking results in JIRA • Compiled and reviewed workflows and business requirements with SMEs ensuring continuity and buy in • Administered and edited yearly IT security training program

Provided quality assurance reviews of insurance documents to ensure completeness and legibility