Cheryl Westrick Email and Phone Number

I am retired, but am willing to do contract work or work from home.

Resolved problems associated with the Facets and reporting systems relating to provider financial analysis including capitation, eligibility and provider reporting. Downloaded, monitored and maintained seven Access Databases to perform detailed financial analysis and reconciliations. Applied logical progressive thinking and applied to database extraction. Key participated in the 2010 and 2011 capitation rate development and ran the 2010 cap model database for three regions.

Created more than 30 process maps on iGrafx software for Bank of America’s Global Treasury Operations.Performed simulations to eliminate bottlenecks in the process, determine resource contention and resource utilization and determine characteristics of the transactions that influence flow.

Provided technical support to Post Closing Operations staff which included running batch queries, posting comments and or tasks, adding transactions and generating reports from various systems to run daily production. Supported, monitored and maintained databases, including enhancements, data integrity checks, audits and data scrubs, preventative maintenance to improve efficiency and restore data.

Created Access databases that provided management with sound information for effective strategic business decisions, as well as, reducing errors and saving time. Managed administrative functions and staff to ensure customer service delivery met company standards. Supported multiple business group projects and managers in accessing information timely and efficiently, resulting in more efficient use of key resource time.

Designed, developed and supported the process for downloading files from company’s mainframe into an Access database providing management with automated, accurate, and timely reports for making sound strategic business decisions.