*Lead analyst in charge of creating or enhancing, implementing and maintaining test scripts that validate and verify software products. *Charged with project planning and estimation efforts.*Identified, developed and implemented testing processes. *Analyzed and reviewed test plans, test schedules, business requirements, test conditions, and test cases to ensure projects were on schedule; Made adjustments as needed - Achieved 90% project completions on schedule*Created test data for test scenarios and executed test scripts.*Performed functional, regression, and system testing for new software releases. *Set up and configured client and server machines for the QA test environment.*Operated as a key resource for questions/answers regarding product functionality, process and procedures. Trained staff as needed.*Worked with software developers, support and business analysts to review and resolve product issues.*Wrote clear, concise and precise product documentation, problems and resolutions as required.

*Prepared, executed and maintained test scripts using manual and automated test tools to ensure that software was thoroughly and efficiently tested and delivered to customers with minimal defects - Quality of releases increased by 40% *Coordinated meetings and facilitated obtaining input to create and enhance testing practices, testing procedures, training and problem resolution - Improved overall testing by 20% *Designed and developed plans, criteria, strategies, scripts, schedules, training, and reporting (e.g., daily, weekly, project status and phase end) to ensure tracking, accountability and responsibility. *Reviewed functional specifications and performed regression, system and ad hoc testing*Tested utilizing XML documents and tested Windows-based Client Server Applications.*Performed measurements and analyzed results to achieve quality products for customers. *Developed and reviewed product and testing documentation to ensure completeness and accuracy.*Participated in corporate and product training to maintain knowledge base and business acumen.*Collaborated with software developers, support and business analysts to review and resolve product issues.*Created training materials and provided training to internal and outsourced/offshore testing resources. (Trainees were able to work independently, which allowed the analysts to continue to be productive in completing assigned tasks)*Produced standard definitions for severity of issues. These standard definitions provided focus on issues that were most critical to clients’ normal business operation.*Assisted manager with the implementation of the automated testing tool, Winrunner/Test Director, which facilitated integration test for Development; Smoke/Regression Testing for Quality Assurance (QA); and greater efficiency and accuracy in the department’s testing - Reduced Smoke Testing by 75%