Working within the Stakeholder and Occupational Money Purchase Pensions DepartmentResponsibilities included:• Dealing with enquiries via telephone, letter and email in accordance with service standards and regulatory requirements;• Issuing letters in response to complex Executive Pensions Plans (E.P.P) / Defined Contributions (DC);• Handling all the Group Personal Pensions (G.P.P) email enquiries and also allocating the workout to the relevant departments;• Issuing… Show more Working within the Stakeholder and Occupational Money Purchase Pensions DepartmentResponsibilities included:• Dealing with enquiries via telephone, letter and email in accordance with service standards and regulatory requirements;• Issuing letters in response to complex Executive Pensions Plans (E.P.P) / Defined Contributions (DC);• Handling all the Group Personal Pensions (G.P.P) email enquiries and also allocating the workout to the relevant departments;• Issuing annual statements for the MK 1 department; • Using PIPPS to calculate pension forecasts and preparing statements;• Using an in house computer system to update, collate and analyse data;• Meeting Service Level Agreements (SLA) and also prioritising work. Show less

Responsibilities included:• Building a relationship with patients;• Identifying patients’ special needs;• Supporting clients in their activities;• Helping with physical tasks;• Establishing work routines that help patients with their daily activities;• Providing emotional and social support;• Liaising with family and health care providers;• Working overnight, shifts or live-in.

Responsibilities included:• Dealing with Landlord and Tenants Queries;• Covering the reception• Dealing With Outstanding Utility and council tax bills;• Liaising with Tenant regarding tenancy agreements;• Arranging maintenance work to be done.

Responsibilities included:• Dealt with all the administrative processing relating to Occupational Money Purchase Schemes, (EPP, TIB and DFA);• Set up new business pension schemes;• Dealing with enquiries via telephone, letter, email and fax in accordance with service standards and regulatory requirements;• Dealing with extensive telephone calls on the help desk team;• Chased unpaid contributions and sent out option letters;• Processed direct debits rejects and… Show more Responsibilities included:• Dealt with all the administrative processing relating to Occupational Money Purchase Schemes, (EPP, TIB and DFA);• Set up new business pension schemes;• Dealing with enquiries via telephone, letter, email and fax in accordance with service standards and regulatory requirements;• Dealing with extensive telephone calls on the help desk team;• Chased unpaid contributions and sent out option letters;• Processed direct debits rejects and amendments;• Allocating cheque’s / cash to pension policies;• Reduced the level of contributions and put schemes on contribution holidays;• Trained and check colleagues work on a daily basis;• Issued annual renewal statements. Show less

Responsibilities included:• Maintain Purchase Ledger for 2 divisions;• Enter expenses for both divisions;• Input all invoices and prepare for payment on the Scala System;• Reconcile supplier statements;• Prepare inter-company payments to parent company in Belgium;• Cover switchboard as per rota.

Responsibilities included:• Typing up accident estimates on shopwatch package;• Arranging all Insurance cover;• Liaising with customers and members of staff.

I was initially employed as Communication Clerk but was promoted to Communications Supervisor in August 1990 with responsibility for a full-time receptionist.Responsibilities included:• Ensuring that the switchboard was covered at all times;• Making sure all calls were dealt with in an efficient and professional manner;• Processing and distributing of all incoming, outgoing and internal mail and transmitting faxes;• Ensuring that all visitors were greeted and dealt with… Show more I was initially employed as Communication Clerk but was promoted to Communications Supervisor in August 1990 with responsibility for a full-time receptionist.Responsibilities included:• Ensuring that the switchboard was covered at all times;• Making sure all calls were dealt with in an efficient and professional manner;• Processing and distributing of all incoming, outgoing and internal mail and transmitting faxes;• Ensuring that all visitors were greeted and dealt with in a friendly and efficient manner;• Processing invoices for the finance department and providing other administrative support.Responsibilities included:• The control and maintenance of the Accounts Payable database;• Matching invoices to approval orders and receipts using a fully integrated computer system;• Coding and authorization of non-inventory invoices;• Processing expense claims and payments in a timely manner using manual and automatic cheque runs;• Providing support as required to Finance Manager utilizing PC based spreadsheets;• Cover for reception/switchboard (Plessey ISDX) Show less