Cheryl Wilson

Cheryl Wilson Email and Phone Number

Learning and Development Manager @ Biscoes Solicitors
Edinburgh, GB
Cheryl Wilson's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
About Cheryl Wilson

Results-driven Training and Development Specialist Lead / Content Manager with a track record of creating and executing high-impact learning strategies that enhance organisational performance.

Cheryl Wilson's Current Company Details
Biscoes Solicitors

Biscoes Solicitors

View
Learning and Development Manager
Edinburgh, GB
Website:
phm.co.uk
Employees:
42
Cheryl Wilson Work Experience Details
  • Biscoes Solicitors
    Learning And Development Manager
    Biscoes Solicitors
    Edinburgh, Gb
  • Phm Group Limited
    Content Manager
    Phm Group Limited Mar 2022 - Present
    • Developing high-quality content and instructional design for automotive clients, focusing on sales, service and product training• Applying editorial expertise to ensure accuracy, clarity, and consistency in all materials• Exceeding client expectations through stakeholder collaboration and effective learning outcomes• Overseeing project lifecycles from research and creation to delivery, aligning with client specifications to deliver resources such as interactive guides, eLearning courses, videos, and virtual train the trainer sessions• Leading the successful implementation of Salesforce within client organisations
  • Norwegian Cruise Line Holdings Ltd.
    Global Learning & Development (Uk/Eu Lead) At Norwegian Cruise Line Holdings
    Norwegian Cruise Line Holdings Ltd. Jul 2017 - Feb 2022
    Southampton, England, United Kingdom
    • Led training and business operational initiatives across the UK and Europe to boost performance, success and the delivery of the business’s objectives• Managed quality assurance processes and delivered various training formats, including instructor-led sessions, virtual classes, and Train-the-Trainer workshops• Developed and executed training strategies in conjunction with departmental leads, to exceed business targets• Created and implemented new policies and technology to ensure all global team members were consistently updated with the latest news and policy changes, fostering informed and cohesive operations across the organisation• Collaborated on new product launches and played a key role during the COVID-19 crisis, coordinating efforts to safely repatriate nearly 45,000 customers
  • Ebis International School
    Head Of Ks1 / Year 2
    Ebis International School Jan 2012 - Nov 2016
    Cairo, Egypt
    • Led a team of 12 teachers while overseeing the academic and personal development of 325 students• Directed curriculum planning and implementation to uphold the highest educational standards• Provided leadership by promoting school ethos and ensuring adherence to policies• Supported students' academic, social, and emotional development, addressing behavioural issues and improving attendance and performance• Collaborated with parents, teachers, and management to foster a supportive and success-driven environment
  • Coldwell Banker
    Sales And Service Manager (Red Sea Region)
    Coldwell Banker Apr 2006 - Oct 2011
    Cairo, Egypt
    • Developed and executed business strategies and sales forecasts while training and coaching sales teams to optimise sales performance, exceed quotas, drive revenue growth, and enhance productivity• Coordinated with global marketing to strategise and generate European leads, attracting foreign investment• Led recruitment, training, coaching, and integration of new team members to ensure smooth onboarding and team cohesion
  • Luminar Leisure Limited
    Assistant Manager
    Luminar Leisure Limited Jan 2001 - Jan 2006
    Edinburgh, Scotland, United Kingdom
    • Provided operational support to senior management and staff, with a focus on enhancing performance and streamlining interdepartmental communication• Ensuring an exceptional guest experience and managing a diverse team in a fast-paced environment• Ensured strict adherence to health, safety and licensing laws alongside supporting floor staff during opening hours

Cheryl Wilson Skills

Training And Development Teaching Communication Project Planning Customer Service Business Operations Sales Management Hotel Events And Reservations Management Cross Selling Business Development Relationship Building Event Planning Partnership Relations Management

Frequently Asked Questions about Cheryl Wilson

What company does Cheryl Wilson work for?

Cheryl Wilson works for Biscoes Solicitors

What is Cheryl Wilson's role at the current company?

Cheryl Wilson's current role is Learning and Development Manager.

What skills is Cheryl Wilson known for?

Cheryl Wilson has skills like Training And Development, Teaching, Communication, Project Planning, Customer Service, Business Operations, Sales Management, Hotel Events And Reservations Management, Cross Selling, Business Development, Relationship Building, Event Planning.

Who are Cheryl Wilson's colleagues?

Cheryl Wilson's colleagues are Sophie Dowell, Montserrat Perez (Acma), Jennifer Shephard, Beth Starkey, Tom Carr, Kate Radyn-Stewart Ma, Marcus Templar.

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