Cheryl Ames Email & Phone Number

Durham, North Carolina, Us

Brentford, Middlesex, Gb

Discovery Supply product space includes all internal and external ordering for Research Scientists to complete their large and small molecule experiments. This also includes the chemical management system within GSK.

Lead tech aspect of high content platform implementation, which is an R&D wide initiative, including broad responsibility for vendor assignments, costing, and workflows development; recently included in internal AI/ML Challenge proposal using cell painting and transcriptomics data (e.g., L1000/Genometry) • Serve as project manager for screening software implementation using a global team (Waterfall), which successfully resolved 20+ bugs to deliver product per business expectations, 10x reduction in analysis, and 2x reduction in import time• Serve as liaison with Discovery Screening scientists including future direction of technical initiatives, implementation of strategic initiatives involving technical components, and all aspects of BA/BC responsiblities• Serve as project manager for CRO Bioassay externalization initiative with a global team (Agile), which was successfully implementated within 1 month of agreement signature with project cost savings of £120K• Direct vendor relationships for application roadmap direction, costing of licenses, bug fixes, and implementation of new tools• Partner with GSK procurement to ensure best scenario for both GSK and partners, such as cost reduction of Software licenses • Create efficient workflows to support the capture, operational processing, and publication of all information from a current experiment that generates high content or multiparametric data • Create strategy for how to increase throughput of high content workflows for future instruments, including increased compute and incorporation of new algorithms • Work across boundaries to ensure the needs of the developers of new image capabilities and the publication of data to RDIP for re-use is met

Built a successful confectionary business (gross margin of 36%) certified by PA Department of Agriculture and FDA for manufacturing• Managed all aspects of production, marketing, and finances, including financial analysis and projections, staff hiring and training, documentation as per regulatory agency, and payroll management• Delegated responsibilities and reduced production upon return to GSK in 2016

Brentford, Middlesex, Gb

Managed 5 global projects improving process flow and reducing application support ticket resolution time• Led global team to implement ITIL’s service catalog standards within Chameleon (service catalog) application; developed and implemented training using Captivate on new standards for all levels of the support organization• Consolidated 8 applications into 1 database and reduced support time by 85% using a global team to implement Application Support Knowledgebase (ASK Support) with SharePoint and SQL programming; redesigned process using Six Sigma methodologies• Redefined process and implemented communications and training dashboard using SharePoint, which was adopted across global R&D IT support department with 250 people; developed UATs and conducted testing to ensure functionality and supportability

Brentford, Middlesex, Gb

Directed global team of 5 product owners for biology-specific applications, and managed all aspects of product lifecycle, including metrics• Led team to define and implement Product Owner role for 90 staff members, resulting in role adoption across the R&D IT organization • Led team to redefine process and implement Document Management System using Documentum Webtop• Served as a member of R&D IT project team to standardize validated Document Management System; consolidated all document management systems into Documentum Webtop• Saved 17 person days/annum ($12K per annum) by successfully leading a global team that reduced call tickets; this project resulted in Six Sigma Green Belt certification• Served on global team to define process and implement standards for Incident, Problem, Change Management, and Support Transition Process; trained 250 R&D IT Support Staff on new process and tools• Developed metrics to evaluate call center incident ticket, which led to 5 process improvement projects to reduce resolution time and improve customer communication• Developed and oversaw disaster recovery effort and UAT testing for all projects

Brentford, Middlesex, Gb

Managed 4 GSK professionals and 4 contract employees in global organization • Managed product lifecycle for Oncology, Medical Information, Business System Delivery, and Clinical Pharmacology groups, including supervision of off shore analysts in support and maintenance activities• Led project to update all inventory records within service catalog for clinical groups• Received Impact Award for leading a cross-functional project that achieved a 15% reduction in time required to deliver FDA documentation (Clinical Dossier)• Managed and improved product lifecycle process for validated and non-validated applications including change control, development and deployment, licensing, transition process, decommissioning and metric analysis, disaster recovery, and UAT testing• Increased scientific data recovery by 99% and the uptime metric to 99% while leading the team responsible for scientific laboratory instrument installations and maintenance

Brentford, Middlesex, Gb

B.S, Biology

A.A.S., Agricultural Science And Veterinary Science

M.A., Organizational Management