Cheryl L. Email & Phone Number

Sudbury, Ma, Us

Newton, Massachusetts, United States

Conducts weekly rounds as department safety champion to ensure adherence to best practices, improving well-being of patients and employees. Provides cross-coverage when needed for other cancer specialties, including the infusion clinic.Effectively collaborates with hospital and enterprise-wide specialties, including the MGH Boston Drug and Allergy Desensitization program. Participates in case discussion meetings, documents revisions to patient care plans, and assists with next steps.

Boston Ma 02115

Oversaw daily practice operations including provider workflows, complex scheduling, room utilization, equipment management, and room turnover procedures in a multi-disciplinary clinic.Developed and implemented successful initiatives focused on improving patient engagement and satisfaction rates, while removing barriers to care for high-risk patients.Established and executed streamlined procedures for ordering clinical and office supplies from preferred vendors, resulting in a reduction in monthly expenses and improved space utilization.Implemented effective patient communication workflows and standards, ensuring that both patient families and providers were supplied all necessary information prior to the appointment date, which allowed for improved patient and provider experience.

Waltham, Massachusetts

Efficiently managed and optimized physician, social work, and ultrasound schedules, prioritizing clinic flow.Coordinated patient follow-up care including ancillary service appointments, imaging orders, and facilitated referrals to specialty clinics.Maintained flexibility and managed changes in integrated health care delivery systems, schedules, and technological innovations while keeping focus on quality of care throughout the COVID-19 pandemic.

Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.Delivered high-quality administrative and customer service to sustain ideal patient and provider workflows.Maintained patient accounts by obtaining demographic and financial information, while adhering to HIPAA regulations.Utilized Eaglesoft software

Sudbury

Created and employed curriculum used daily in the classroom Conducted assessments that analyzed physical, emotional, intellectual, and social development of each child using the Teaching Strategies Gold assessment programOrganized and maintained a clean and productive environmentAssisted in the training of new employees

Worked with different aged children while maintaining a positive, consistent environmentCompleted daily reports for parents regarding their child’s feedings and daily activities Followed guidelines established by The Department of Early Education and Care as well as the National Association of the Education of Young ChildrenHeartsaver Pediatric First Aid Certified EEC Certified

Created and maintained household schedule. Adapted between interacting with children and adults.Developed and implemented daily child enrichment activities, including biweekly field trips. Encouraged children to make their own decisions in a positive and developmentally appropriate way.

Framingham, Massachusetts, United States

InternshipEvaluated callers needs and determined potential eligibility for health insurance, food programs, along with other resources within the callers community.Accessed database and web-based tools to provide referrals. Collected and recorded demographic data on callers. Interacted with callers in a sincere, respectful, and patient manner.

Bachelors Of Art, Sociology

Associates Degree Of Art, General Studies

Activities and Societies: Phi Theta Kappa Honor Society Received the Academic Achievement Award