Cheryl Bourland Email and Phone Number

Lead a team of 33 employees- including 4 supervisors/leadsDrive timely and accurate claims billing for 60,000 healthcare claims per yearDrive claim adjudication and cash collections for healthcare claims for $200M+ revenue

Lead 3 teams - Analytic, Billing, and Cash Application teams. My diverse team produce analytic data to enable strategies to achieve service level metrics across order to cash operations. Support Leadership team through metric data and analysis for Operational Reviews with the President of Biostim. Develop forecasting models and strategies to enable operations to achieve key service level metrics. Manage cross-functional relationship in order to reduce upstream and downstream process change impacts to other organizations. Identify LEAN opportunities for operations to enable productivity and cost reduction and manage process change coordination. Support Operations in Billing of $200M of Annual Revenue for Biostim Third Party and applying cash receipts for $300M for Biostim Third Party and Commercial payers.

Lead a team of 4 professional who produce analytic data to enable strategies to achieve service level metrics across the billing operations. Support Senior Leadership team through metric data and analysis for Operational Reviews with Chief Operating Officer. Develop forecasting models and strategies to enable operations to achieve key service level metrics. Manage cross-functional relationship in order to reduce upstream and downstream process change impacts to other organizations. Identify LEAN opportunities, participate and lead LEAN/Six Sigma projects for operations to enable productivity and cost reduction and manage process change coordination. Support Operations & Strategy Leadership Teams in Invoicing $5B of Annual Revenue. Managed data input into activity based costing model used to project operational staffing for 150 employees.