I'm a Real Estate Consultant focused on newcomers, investors, families, and urban professionals in Austin and its fast growing surrounding areas. Licensed as a realtor in the state of Texas, I scout opportunities and close deals for real estate clients on a full-time basis and am backed by local startup and real estate brokerage, Dash Realty. With a combined experience of 15 years in Banking, Small Business Startups, and Property Management, I offer a unique perspective into the Austin Real Estate market and way of life. You can anticipate my personal attention and utmost integrity when working together to manage your real estate needs. Call me about Dallas, San Antonio and Houston as well. I have team members ready to serve you. As a writer, speaker, and author of the book CONVIVIAL | A Quest for the Masterpiece Within, I collaborate with local pros on community initiatives and events to enhance and encourage a more conscious, creative way to live in Texas and beyond. Second book forthcoming. All inquiries (Bilingual English/Español): 512.777.1375 NOTE: Special discounts for current U.S. military service members and veterans looking to buy or sell real estate. I am truly grateful for your service to our country. Cheryl ChavarriaDash Realty | Austin Office512.777.1375 / atxhomeforsale.com ***Instagram: @atxhomeforsaleTwitter: @cherylchavarriaFacebook: https://www.facebook.com/CherylChavarriaATXrealtor

Communications Manager for The Convivial Woman LLC, a lifestyle brand focused on conscious, creative living. Organized private dinner workshops with featured speakers and roundtable discussions for women. Responsible for website branding, marketing, copywriting, digital content creation/curation, vendor/partner collaboration, content marketing and social media programming/community engagement via Pinterest, Twitter, Facebook, Google+ and Instagram platforms. Responsible for overall business operations, budgeting, planning, record keeping, future content/program creation, and day to day social media presence / Lifestyle Blogger / Author of CONVIVIAL | A Quest for the Masterpiece Within, available for purchase on Amazon.

Previous owner of a personal concierge service catering to small businesses and individuals in uptown Dallas. Services offered: small business bookkeeping and virtual/administrative assistance. Managed the overall operations of the business from employee hiring and training to marketing, advertising, business development, sales/client acquisition as well as putting in place systems for quality assurance and customer satisfaction. Built client rapport, counseled and motivated small team of workers from diverse socioeconomic backgrounds. Communicated effectively with clients to support their business needs. Exceeded customer quality expectations by maintaining a high level of professionalism and follow through. Trained and identified the qualities of effective employees to assign to clients specific jobs. Strong leadership skills with capability to envision and implement change.

Trained on the fundamentals of running a small business. Served as right-hand to company owner/president of private telecommunications firm and assisted with all operations management from office administration to the president’s personal tasks, system/digital record keeping and organization, policy and procedure development and compliance, small business bookkeeping via Quickbooks and various online bank/credit platforms, accounts receivable/payable management, annual tax prep and collaboration with company accountant, coordinating activities with clients, suppliers, and service professionals to technical, system and protocol implementation. Charged with monitoring bank balances, transfers, company bill pay, statement analysis, profit/loss reports, calendar scheduling, and communications with clients concerning job assignment needs.

Served as a freelance writer/reporter while on 4-month sabbatical to central Mexico for English/Spanish newspaper catering to American, Canadian and European ex-pats.

Directed sales generation through the development, evaluation, and implementation of business development initiatives for company brand. Trained to offer effective leadership, training and support to fellow bankers to increase sales and minimize company costs. Reviewed and verified daily reports assigned by branch management. Screened high-value clients for effective opportunities to sell company products and services, maintaining strong relationships for repeat business. Set up and maintained customer accounts. Processed all paperwork associated with client transactions, following protocol for consistent high scores during audits. Proficient in areas of deposit accounts, processing mortgage, credit line, home equity loan, auto and credit card applications

Worked in conjunction with Marketing department supporting a broad range of activities - including advertising, promotions, focus groups, cold calling, hosting onsite events at local businesses and community festivals - to create awareness of credit union products and services and act as liaison and brand representative for purpose of company brand enhancement and growth. Spearheaded new team of bilingual staff to eliminate break down in service quality for Spanish and Vietnamese speaking clients

Served as customer’s first point of contact for all banking inquiries and requests. Set up and maintained customer accounts. Consistently scored high on level of service provided. Profi-cient in reviewing and updating deposit and credit accounts of all types from auto, mortgage, credit card, home equity lines of credit, as well as processing applications. Trained on the fundamentals of providing stellar customer service from phone etiquette, warm/cold call transfers, efficiency in call time, client care, call escalation, etc. Increased customer satisfaction, promoted customer retention.