Cheryl Clickner Email & Phone Number

· Led team meetings to increase collaboration and efficiency.· Escalation contact to resolve challenges both internally and externally.· Compiled and analyzed various data reports for customers and executive team members.· Managed a team of coordinators and service administrators.LEAD MAJOR ACCOUNTS COORDINATOR | NIXON POWER | MAY 2021 – APRIL 2022· Write detailed procedures for internal departmental processes as needed.· Train new team members on systems and… Show more · Led team meetings to increase collaboration and efficiency.· Escalation contact to resolve challenges both internally and externally.· Compiled and analyzed various data reports for customers and executive team members.· Managed a team of coordinators and service administrators.LEAD MAJOR ACCOUNTS COORDINATOR | NIXON POWER | MAY 2021 – APRIL 2022· Write detailed procedures for internal departmental processes as needed.· Train new team members on systems and procedures.· Participated in teams focused on company improvement.· Managed new clients during onboarding to ensure customer requirements were documented and followed. Show less

Greater Atlanta Area

· Provide exceptional customer service in a fast-paced environment.· Ensure customer satisfaction by addressing client concerns.· Create purchase orders and review invoices for accuracy,· Research and reconcile invoice discrepancies.· Coordinate the completion of repairs and facilitate meetings among various vendors as required.· Track schedules, quotes, and invoices to ensure timely project completion.· Maintain detailed records and ensure existing records are… Show more · Provide exceptional customer service in a fast-paced environment.· Ensure customer satisfaction by addressing client concerns.· Create purchase orders and review invoices for accuracy,· Research and reconcile invoice discrepancies.· Coordinate the completion of repairs and facilitate meetings among various vendors as required.· Track schedules, quotes, and invoices to ensure timely project completion.· Maintain detailed records and ensure existing records are accurate.· Create and submit customer quotes.· Communicate and collaborate across multiple departments.· Participate in the company’s Safety committee, including leading meetings, completing safety checks, and creating meeting notes. Show less

Buford, Ga

B.S., Psychology

Completed undergraduate coursework in 3 years RELEVANT COURSEWORK Abnormal Psychology, Research Methods, Research Analysis, Physiological.

Education record