Cheryl Costello Email & Phone Number

Accomplished professional with over 10 years in account management, marketing, sales and customers service with an advanced technical background mastering all aspects of project management in support of business objectives, enabling companies to increase revenue and streamline processes. An accomplished and results-driven individual with a gift for managing projects over multiple networks and products with expertise in developing client relations through excellent customer service and strategic alliance. Gifted in issue management and key performance initiatives recognizing potential problems and procedures to develop solutions proactively.Specialties: Project Management, Sales, Business Developement, Marketing, Transaction processing, Oracle, XML, Pricing models, PCI Compliance, Customer Service, Client Management, KPI Key Performance Initiatives

Listed skills include Program Management, Product Marketing, Customer Relations, Sales Management, and 9 others.

• 

  Account Developement Manager

  Multiservice - Account Development Manager

  Apr 2008 - Feb 2011

  Principal contact liaison for clients, managing a multitude of requests, providing regular updates on service program performance, functionality and implementation objectivesResponsible for the profitability and successful operation of the all clients using eViva platform. Manage design, development, coding, testing, performance and documentation of oracle or web based billing service programs with emphasis on project management.