Cheryl Edwards Email and Phone Number

• Operated switchboard console and performed receptionist duties at intermediate care facility serving individuals with intellectual disabilities, including placing, answering and transferring local and long-distance calls; received visitors; provided general information; responded to fire, medical and other emergencies by notifying appropriate parties utilizing telephone, email and pagers.• Assisted parents/guardians in attaining information and prepared off-Campus visitor passes utilizing exceptional customer service skills; distributed monies to staff/clients when reported lost from vending machines; disseminated application forms, timesheets, transfer requests to appropriate stakeholders; prepared weekly job posting bulletins.• Generated periodic reports on fire drills/other emergencies, visitor/contractor/staff entry/exit info; completed Daily Activity Reports (DAR) and other miscellaneous duties as assigned.

• Performed filing, auditing and maintenance of client records (including hard copy and virtual files) in support of Director in Four Rivers Administrative Unit, responsible for three (3) Homes on residential unit.• Audited Active Records and I-Books for 40+ Individual clients on three Homes; alpha/numeric/chrono fililng; prepared Trust Fund withdrawal requests; generated and mailing monthly ISP letters and packets; daily reporting and anslysis; conducted applicant reference checks; data entry; other miscellaneous duties as assigned.

Operate and monitor self check-out six-lane cluster; assist customers with alcohol and tobacco purchases (age verification), coupon scanning, weight discrepancies, PLUs, refunds, transaction suspends, price overrides, etc.

Take and transcribe minutes of monthly Bear Creek SUD Board of Directors meetings and forward to General Manager for publication. Participate in monthly and special meetings, contributing to discussions around infrastructure, regulatory information, BCSUD operations, etc. Advise Board President of rules of parliamentary procedure. Review minutes and proposed agenda for completion and accuracy and approve prior meeting minutes.

Ms. Crowder is an executive assistant and office management consultant responsible for operational support; staff and client onboarding; marketing coordinator as well as removing chaos from the lives of the executive team. Cheryl brings a breadth and depth of experience of more than 20 years in industries as diverse as healthcare, banking, financial services, accounting, municipal government, employee outplacement and defense. Throughout her career, companies like JP Morgan Chase, Ernst & Young LLP, and Raytheon have recognized her for providing exceptional client service and going above and beyond the scope of her roles. Away from work, Cheryl is active in her community. She is secretary to the Board of Directors of a local water utility district; is a passionate crochet designer and teaches classes in the art; and serves in her church in various ministries.

Cheryl is a facility director at Advance ER, where she manages operational and administrative activities at its Galleria Area and Park Cities ERs in support of its founding members. Recruitment, office management, contract negotiation and administration, vendor management, payroll, benefits administration and other HR-related functions are just a few of the areas in which she is involved.Advance ER operates licensed, freestanding Emergency Centers in the Dallas, Texas area offering concierge-level emergency care by Board-certified emergency physicians. See our website at www.advanceER.com for more information.

Provide marketing/administrative support to six physician startup company constructing fully licensed freestanding emergency centers in the Dallas, Texas area.

Cheryl is an executive marketing coordinator for 1st Global, supporting the Vice President, Chief Marketing Officer, his direct reports and their respective teams. Cheryl works closely with staff members on marketing project management to ensure internal and external constituents complete tasks timely and efficiently. In addition, she assists with various high-profile Marketing events, organizes and maintains client-facing materials and inventory and assists in the administration of WIN Program meetings.

Provide administrative support and project coordination for three executives (CFO, CMO & EVP/Business Development) and their respective teams.

Performed client research and provided sales support to team of 9 bankers and division managers in Middle Market Commercial Bank.

Provided administrative and sales support to Treasury Services regional and senior vice presidents, 10-member sales team and Implementations staff of 22.

Directed daily operations of department comprised of five team members, monitored preparation of marketing materials and oversaw project completion, applying strong organizational skills to ensure timely distribution to clients.

Developed and implemented standardized policies and procedures for national customer service center, effectively communicating expectations and goals to staff.

Coordinated the flow of income and tax information for 2,000 expatriate clients among firm's foreign offices, and prepared tax equalizations and extensions.

Provided administrative support for expatriate tax practice principal and up to ten tax executives, including engagement billing, generating correspondence, calendaring, meeting facilitation, and time and expense reporting.

Supported Safety & Health Manager and other team members by maintaining MSDS database, answering telephones, coordinating occupational safety demos and classes and other administrative responsibilities as assigned.