Cheryl Curry Email & Phone Number

Boston, Massachusetts, United States

-Assist nonprofit clients in defining workflows, requirements, and solutions for their Salesforce instance- Participate in discovery, design, configuration, training, and documentation- Configuring the tools and technology in holistic solutions

Providing contracted training, support, & development work on the HomeKeeper managed package, for Grounded Solutions Network.Providing Salesforce customization, flow automation & documentation for Partnerships for Trauma Recovery, and Lincoln Parkway Consulting.

Portland, Oregon Metropolitan Area

In a rewarding year at CauseMic, I worked to leverage technology and marketing automation to empower nonprofit and for-benefit organizations to rapidly scale revenue. As Technology Specialist, I was responsible for: ● Utilizing prescribed project management tools and delivery methodologies to ensure continuity incommunication and project quality● Planning projects from requirements gathering to solution design and development, testing, anddeployment.● Producing quality… Show more In a rewarding year at CauseMic, I worked to leverage technology and marketing automation to empower nonprofit and for-benefit organizations to rapidly scale revenue. As Technology Specialist, I was responsible for: ● Utilizing prescribed project management tools and delivery methodologies to ensure continuity incommunication and project quality● Planning projects from requirements gathering to solution design and development, testing, anddeployment.● Producing quality project deliverables, including kickoff presentations, project plans, status reports,budget burn reports, client requirements, design documentation and deployment plans● Discovering client technology-related needs through exploratory conversations● Working with client to define goals, processes, workflows● Identifying areas for technology usage improvements and third party applications (especially Salesforce apps like Mogli)● Translating needs into user stories and technical requirements● Customization of new fields, objects, page layouts, list views, reports, etc.● Automation with the functionality available, such as Salesforce Flow (including Flows with Mogli to send SMS)● Validating configuration through quality testing and facilitation of user acceptance testing● Fundamental data migration & data hygiene● Educating clients and administrators on project phases, system functionality, especially within Salesforce ecosystem Show less

Portland, Oregon Metropolitan Area

Lead training, feature development and user support for HomeKeeper, a Salesforce.com App, used worldwide by homeownership and housing counseling program staff. Direct consultants in work to increase capacity of HomeKeeper app for technical longevity, and practical use for our participating organizations. Led ETL improvement to be backwards & forwards-compatible for user reporting to government entity.Managed the transition of HomeKeeper app to be Lightning-ready, as well as the… Show more Lead training, feature development and user support for HomeKeeper, a Salesforce.com App, used worldwide by homeownership and housing counseling program staff. Direct consultants in work to increase capacity of HomeKeeper app for technical longevity, and practical use for our participating organizations. Led ETL improvement to be backwards & forwards-compatible for user reporting to government entity.Managed the transition of HomeKeeper app to be Lightning-ready, as well as the documentation and ongoing transitional support for app in that UI.2020 Impact Labs Community Fellow (Salesforce.org)Writing examples include: https://myhomekeeper.org/pursue-representation-in-data-why-custom-demographic-tracking/ Show less

Portland, Oregon Area

Lead training, development and user support for HomeKeeper, a Salesforce.com App. This app for homeownership and housing counseling programs helps them create positive change in communities around the country. I support users of our HUD-compliant CMS, and published a Lightning-ready version of the app.Writing examples include: https://www.salesforce.org/blog/disaster-recovery-with-volunteers-and-technology-habitat-for-humanity-of-sonoma/

Portland, Oregon Area

As part of the Customer Success team, I created content and training to drive technical engagement and adoption for multiple departments. I created solutions and automated business processes with Salesforce, Conga, SharePoint and more.

Portland, Oregon Area

To further the low-income housing mission of Enterprise, I supported work in investments, the creation of new business, and long-term asset management. I also managed office needs. As a Salesforce Citizen Developer I was an Admin in our Sandbox and developed solutions to improve data quality and workflow . I also created written and hands-on technical training for end users, such as Lightning for Outlook.Responsibilities also included:• Manage records and reports in Salesforce… Show more To further the low-income housing mission of Enterprise, I supported work in investments, the creation of new business, and long-term asset management. I also managed office needs. As a Salesforce Citizen Developer I was an Admin in our Sandbox and developed solutions to improve data quality and workflow . I also created written and hands-on technical training for end users, such as Lightning for Outlook.Responsibilities also included:• Manage records and reports in Salesforce (including improving user experiences after implementation)• Electronic communication with partners to securely provide due diligence and time-sensitive notifications• Assist with events, conferences, trainings, and meetings Show less

Virtual (Email Communication)

I edited college and scholarship essays for high achieving students from urban high schools who were engaged in the competitive admissions process at selective colleges.

Trenton, Nj

• Facilitated life skills programs after school for ages 10 – 18• Designed and taught comprehensive, interactive curricula, including Digital Connectors, a digital and media literacy program• Organized career/college fairs, special workshops and conference events for ages 10 – 18• Assisted with placement and training of mentors and other program volunteers• Case management and reporting for teens served• Completed Youth Development Advanced Leadership Program, Boys & Girls… Show more • Facilitated life skills programs after school for ages 10 – 18• Designed and taught comprehensive, interactive curricula, including Digital Connectors, a digital and media literacy program• Organized career/college fairs, special workshops and conference events for ages 10 – 18• Assisted with placement and training of mentors and other program volunteers• Case management and reporting for teens served• Completed Youth Development Advanced Leadership Program, Boys & Girls Clubs of America, 2011 Show less

AmeriCorps VISTA work is about building organizational capacity. My accomplishments included:• Developed a high school volunteer program to provide regular support in EducationWorks after school programs in Trenton, NJ• Developed a sustainable literacy volunteer program with local college partners• Contributed to newsletters, website, and social networks• Tracked volunteer activity and support using Salesforce• Managed and created material for recruitment, training… Show more AmeriCorps VISTA work is about building organizational capacity. My accomplishments included:• Developed a high school volunteer program to provide regular support in EducationWorks after school programs in Trenton, NJ• Developed a sustainable literacy volunteer program with local college partners• Contributed to newsletters, website, and social networks• Tracked volunteer activity and support using Salesforce• Managed and created material for recruitment, training, evaluation, tracking, and recognition of interns and volunteers, including organization's National Days of Service events Show less

Maywood, Nj

Recruited business leaders electronically as fundraiser volunteers

• Recruited 20+ members weekly for affordable healthcare campaign, using neighborhood canvassing• Trained new canvassing staff

Princeton Junction, Nj

Assisted with filing, data management, phone calls, and managing events for students and parentsSummer Support

• Wrote press releases, letters and editorials to local media, government and businesses• Organized a campus-wide project to benefit the AIDS Memorial Quilt• Attended Family Planning Advocates of NY State Annual Conference, Albany, 2006-2008• Lobbied New York Congress Members• Surveyed local pharmacists for analysis on birth control access• Moderated departmental focus groups• Staffed information tables at campuses, events, and other public spaces