Cheryl Del Prado Email & Phone Number

Houston, Texas, United States

Full lifecycle of the hiring process for Exempt and Non-Exempt positions. Tested and assisted with the implementation of the recruiting process in Workday HRIS system.

Houston, Texas, United States

Temporary to Direct Hire position at DISA Global Solutions, Inc. Assisted with the full lifecycle of the hiring process for Exempt and Non-Exempt positions. A member of the video interview implementation team from vetting to Go Live.

Houston, Texas Area

Over a 10-year tenure with ACCC, I progressed from claims adjuster to trainer and into senior-level recruitment. I collaborated with managers company-wide and delivered 60+ hiring projects per year. Oversight included sourcing, ATS database management, interviewing, analysis, offer-related negotiations, onboarding, and retention. Supported HR roles when recruiting needs slowed down.Transformed into an HR generalist role to support processes such as records management, management reporting, and terminations. Identified HR process gaps, e.g., corrected potentially stressful timing problems related to final pay for terminated employees.▶ Promoted into senior-level recruitment for management and technical positions, including senior software developers, technical writers, and business analysts. I hired all levels of employees. (Non-Exempt and Exempt).▶ Scored #1 (87%) retention rate for two consecutive years, via strategic interviewing, rigorous application review, and continuous brand promotion. Leveraged trusted relationships to influence hiring managers, while concurrently aligning applicant expectations.▶ Ensured good applicants would remain in pipeline and improved efficiency via reducing 44-day onboarding average by 10 days. Reordered timing of background checks to occur after contingent offer.𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗕𝗿𝗮𝗻𝗱𝗶𝗻𝗴 & 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝗠𝗼𝗿𝗮𝗹𝗲 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲𝘀 ▶ Proposed and implemented communications plan for more timely and transparent Glassdoor interactions. Current 24-hour response plan addresses specific concerns and highlights company’s family culture.▶ Initiated popular employee milestone award. Employees receive a “bobblehead” statue in their likeness. With support of CEO, initiative paved way for creation of ongoing executive-level Employee Retention & Morale Committee.

Houston, Texas Area

Bringing SME claims adjuster experience from Farmers Insurance, I onboarded at ACCC as a Property Damage (PD) Claims Adjuster, then advanced through Bodily Injury (BI) Adjuster and Litigation File Specialist titles. In 2014, during exponential company growth, I proposed and launched a new learning and development (L&D) training initiative for claims adjusters. The successful program laid the groundwork for a subsequent L&D division. In 2015, I continued contributing as trainer and support supervisor for candidates after they had completed initial L&D training. Recognized for my SME Claims Adjuster knowledge, training ability, and brand loyalty, I was invited by management to support company growth as a talent recruiter.

Hartford, Connecticut, United States

At Farmers, I gained formative experience in due diligence, interviewing, investigation, analysis, and reporting, and I oversaw a 275+ Bodily Injury (BI) case reserves on a regular basis. I negotiated complex Auto and Home liability claims, including litigated claims, across a 6-state territory, and received multiple bonuses for meeting/exceeding settlement objectives.