I am a district manager for the Waterloo Region Record with a proven tract record for focusing on customer needs while maintaining strong relations with my home delivery contractors. Coupled with my organizational skills, I am able to maintain the lowest customer complaint history for the region. As an innovator when it comes to organization, I strive in maintaining structure and completing tasks complete, on-time, and accurate. I am quick to develop new techniques for reducing time spent on routine administrative tasks which allows me to focus on the needs of customers. Having spent over 21 years working in the newspaper industry, it is clear that I am passionate about my job and strive to do the best job I can offer. I enjoy working with the diverse group of people I meet daily, and the challenges that go with it.
Listed skills include Customer Retention, Customer Service, Management, Data Entry, and 21 others.