Liquidation outlet providing low cost sales & distribution of books, toys, games & DVDsResponsible for complete set-up & pack-up of 2 retail outlets Fully responsible for daily operations of Windsor store (sales, merchandising, customer service, inventory & advertising)Daily, weekly & monthly reporting (sales, inventory management, employee time sheets, etc.)

Supplier of optical products & servicesJoined Kanata branch as a Management trainee (July 2011), becoming Clinic Manager in October 2011 with a promotion to Branch Manager in December of that year. Fully responsible for daily operations (store and clinic) providing management, direction and support for 3 optometrists, 2 clinic administrators and 6 sales associates. Schedule and coordinate patient eye examinations, field tests and contact lens fittings. Daily, weekly and… Show more Supplier of optical products & servicesJoined Kanata branch as a Management trainee (July 2011), becoming Clinic Manager in October 2011 with a promotion to Branch Manager in December of that year. Fully responsible for daily operations (store and clinic) providing management, direction and support for 3 optometrists, 2 clinic administrators and 6 sales associates. Schedule and coordinate patient eye examinations, field tests and contact lens fittings. Daily, weekly and monthly reporting (sales, inventory management, performance reviews, etc.) Show less

CapitalTickets.ca is a full-service ticketing operation providing ticket sales and customer support for events and activities across the National Capital Region Call centre agent for incoming sales calls of hockey, concert & special event tickets for Scotia Bank Place, Centrepointe Theatre, seasonal music festivals & Ottawa Tourism travel packagesAs a part-time supervisor (evenings and weekends), provide direction and support to call center staff for ticket sales, information… Show more CapitalTickets.ca is a full-service ticketing operation providing ticket sales and customer support for events and activities across the National Capital Region Call centre agent for incoming sales calls of hockey, concert & special event tickets for Scotia Bank Place, Centrepointe Theatre, seasonal music festivals & Ottawa Tourism travel packagesAs a part-time supervisor (evenings and weekends), provide direction and support to call center staff for ticket sales, information updates and customer service. Respond to and resolve escalated customer service issues that require supervisor/manager involvement. Show less

Specialty children's toy storeResponsible for day-to-day store operations and staff management (7 part-time employees) Provide leadership, training and support to employees while ensuring timely and effective sales and customer service at all times. Additional duties and responsibilities include local marketing / promotion, supplier and vendor relationships, inventory management and sales