Cheryl Farrow, Mba, Cae Email & Phone Number

- volunteer officer for the international federation- first woman to hold the position- leading the first formal strategic planning process for the organization

- established an Institute Advisory Council- established a new funding model for the federal entity- launched a successful employer outreach campaign - established strategic partnerships with other associations - implemented a new strategic plan- spearheaded an amalgamation initiative with another association- turned around a $350,000 deficit within one year,

- volunteer Chair for two years - conducted one-on-one meetings with all members to determine needs and expectations of the alliance and created an action plan - liaison with federal government on the work of the Alliance

- Chief staff officer - basically a start-up role as predecessor became terminally ill shortly after founding the association - won and managed multi-million dollar federal government projects through the sector council program - developed an on-line mechanism to help grocery operators to measure the cost of employee turnover - developed a career video to promote the sector - effectively recruited and developed consensus within a Board of Directors made up of major corporate competitors, small and medium-sized operators and labour

- volunteer vice-chair of this committee - implemented an effective welcome webinar for new members

- worked way up through a number of positions in the organization until becoming President - launched the Service Excellence Community project - turned around a $160,000 deficit within 6 months- chaired the annual provincial Tourism Forum- successfully managed federal and provincial funded projects- served as an evaluator for national certification- served on a Toronto Board of Education curriculum development team

Mba

Activities and Societies: Elected Class Champion Dean's Honour Roll both years

Hba - Bilingual, International Relations

Activities and Societies: Chaired the International Relations Club Earned the departmental award upon graduation