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Cheryl Hall, Mba Email & Phone Number

Technical Support Supervisor at SmartLab
Location: Escondido, California, United States 6 work roles 2 schools
1 work email found @raptortech.com 2 phones found area 949 and 858 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email c****@raptortech.com
Direct phone (949) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
SmartLab
Role
Technical Support Supervisor
Location
Escondido, California, United States

Who is Cheryl Hall, Mba? Overview

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Quick answer

Cheryl Hall, Mba is listed as Technical Support Supervisor at SmartLab, based in Escondido, California, United States. AeroLeads shows a work email signal at raptortech.com, phone signal with area code 949, 858, and a matched LinkedIn profile for Cheryl Hall, Mba.

Cheryl Hall, Mba previously worked as Technical Support Manager at Schoolpass and Technical Support Manager at Tdo Software. Cheryl Hall, Mba holds Master Of Business Administration (M.B.A.) from California State University San Marcos.

Company email context

Email format at SmartLab

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*@raptortech.com
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AeroLeads found 1 current-domain work email signal for Cheryl Hall, Mba. Compare company email patterns before reaching out.

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Profile bio

About Cheryl Hall, Mba

As a highly skilled customer support manager, I have successfully led global customer support teams in the dynamic landscapes of SaaS and startup companies. I have a strong foundation in specialized software programs, delivering enterprise-level support, implementing policies and procedures, and collaborating with cross-functional teams.I am a champion for providing an exceptional customer experience, solving complex technical problems, and increasing user satisfaction and retention. My most recent role was at the startup company SchoolPass, where I oversaw the support operations for their school safety and visitor management software. I was responsible for ensuring the timely and effective resolution of client issues, improving the quality and efficiency of support processes, and collaborating with product and development teams. Skills: Salesforce, Zendesk, Slack, Jira, Azure Dev Ops, MS Teams, HTML, Bomgar, Zoom, SQL, Screen Steps, Monday, Slab, User Voice, APIs, MS Office Products, Customer Success and Project Management.

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, and 46 others.

Current workplace

Cheryl Hall, Mba's current company

Company context helps verify the profile and gives searchers a useful next step.

SmartLab
Smartlab
Technical Support Supervisor
Escondido, CA, US
Website
creativelearningsystems.com
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Company profile
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6 roles

Cheryl Hall, Mba work experience

A career timeline built from the work history available for this profile.

Technical Support Supervisor

Smartlab

Escondido, CA, US

Technical Support Supervisor

Smartlab

United States

Technical Support Manager

Schoolpass
  • SchoolPass is a startup software for K-12 schools that tracks students' movement on campus.
  • Part of a mass layoff due to corporate restructuring.
  • Managed a global team in enterprise-level customer support using Salesforce for ticket management.
  • Surpassed support metrics KPI targets by enhancing ticket processes, and reducing FRT and TTR.
  • Boosted service quality via employee coaching and teamwork, sustaining high CSAT scores.
  • Owned several projects, notably revamping the client knowledgebase in Screen Steps, resulting in a rise in content views and a drop in support tickets.
Mar 2022 - Oct 2023

Technical Support Manager

Tdo Software

San Diego, California, United States

  • The Digital Office (TDO) is a complete software solution for Endodontists to run their dental practice.
  • Progressed from entry-level representative to creating new roles, expanding the support team.
  • Led a worldwide team in delivering top-notch customer service in a high-volume call center.
  • Resolved data issues and generated specialty reports for doctors by writing SQL queries.
  • Trained agents in troubleshooting various topics such as server migrations, software upgrades, digital x-ray equipment, credit card systems integration, and e-prescriptions.
  • Annually presented various software topics to dental professionals at the EndoCon convention in San Diego.
Jan 2017 - Mar 2022

Technical Support Supervisor

Tdo Software

San Diego, CA

Apr 2013 - Jan 2017

Customer Service Supervisor

Dentalxchange

Irvine, CA

*Coached and mentored customer service representatives in providing excellent customer experience to Dentists and their staff members. *Use analytics to track dental offices' e-claims usage and develop strategies to increase revenue.*Troubleshoot e-claims processing issues for multiple dental insurance companies.*Worked with Development to solve complex.

Oct 2011 - Feb 2013
Team & coworkers

Colleagues at SmartLab

Other employees you can reach at creativelearningsystems.com. View company contacts →

HB Heaven Bunting Heaven Bunting Colleague at Smartlab Longmont, Colorado, United States, United States View → FF Farah Faruqi Farah Faruqi Colleague at Smartlab Dallas-Fort Worth Metroplex, United States View → PM Penelope Moody Penelope Moody Colleague at Smartlab Santa Barbara, California, United States, United States View → KW Kurt Williamson Kurt Williamson Colleague at Smartlab Denver, Colorado, United States, United States View → KN Khazana Nguyen Khazana Nguyen Colleague at Smartlab Broomfield, Colorado, United States, United States View → KF Kelley Fitzsimmons Kelley Fitzsimmons Colleague at Smartlab Louisville, Colorado, United States, United States View → ES Emily Shank Emily Shank Colleague at Smartlab Baltimore, Maryland, United States, United States View → KK Karen Kittler Karen Kittler Colleague at Smartlab Longmont, Colorado, United States, United States View → HR Haley Ruman Haley Ruman Colleague at Smartlab Longmont, Colorado, United States, United States View → CJ Callan Jancin Callan Jancin Colleague at Smartlab Fort Collins, Colorado, United States, United States View →
2 education records

Cheryl Hall, Mba education

Bachelor'S Degree, Animal Sciences

California State Polytechnic University-Pomona
FAQ

Frequently asked questions about Cheryl Hall, Mba

Quick answers generated from the profile data available on this page.

What company does Cheryl Hall, Mba work for?

Cheryl Hall, Mba works for SmartLab.

What is Cheryl Hall, Mba's role at SmartLab?

Cheryl Hall, Mba is listed as Technical Support Supervisor at SmartLab.

What is Cheryl Hall, Mba's email address?

AeroLeads has found 1 work email signal at @raptortech.com for Cheryl Hall, Mba at SmartLab.

What is Cheryl Hall, Mba's phone number?

AeroLeads has found 2 phone signal(s) with area code 949, 858 for Cheryl Hall, Mba at SmartLab.

Where is Cheryl Hall, Mba based?

Cheryl Hall, Mba is based in Escondido, California, United States while working with SmartLab.

What companies has Cheryl Hall, Mba worked for?

Cheryl Hall, Mba has worked for Smartlab, Schoolpass, Tdo Software, and Dentalxchange.

Who are Cheryl Hall, Mba's colleagues at SmartLab?

Cheryl Hall, Mba's colleagues at SmartLab include Heaven Bunting, Farah Faruqi, Penelope Moody, Kurt Williamson, and Khazana Nguyen.

How can I contact Cheryl Hall, Mba?

You can use AeroLeads to view verified contact signals for Cheryl Hall, Mba at SmartLab, including work email, phone, and LinkedIn data when available.

What schools did Cheryl Hall, Mba attend?

Cheryl Hall, Mba holds Master Of Business Administration (M.B.A.) from California State University San Marcos.

What skills is Cheryl Hall, Mba known for?

Cheryl Hall, Mba is listed with skills including Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Time Management, Telephone Skills, Team Oriented, and Event Planning.

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