Cheryl Johnson Email & Phone Number

Bellevue Washington

Lead Business Analyst responsible for coordinating the efforts of multiple business analysts on a variety of projects. Leads and influences BA efforts on projects involving planning the business analysis effort, determining how requirements will be managed, and reviewing deliverables for quality and consistency.• Worked in a variety of businesses including technology, financial services and retail organizations• Led analysis on a $20M project for the replacement of a legacy suite of merchandising applications with an Oracle RPAS solution.• Delivered three enterprise projects simultaneously on time and on budget• Revised and improved a previously rejected BRD. Project was reanimated after communication and coordination with multiple stakeholders (business and IT) to meet each one’s specific requirements• Streamlined the execution and delivery of change of address correspondence by reducing the manual steps from 7 to 2 resulting in a savings of 3000 hours over the course of one year and improved accuracy by including automated validation steps• Led a project which resulted in an annual savings $250,000 per year and $1.5 over 5 years• Managed a project to reduce zip code errors reducing statement errors by 20%• Uses strong communication skills with keen attention to detail and ability to break down complex problems into clear and simple terms• Motivated by an entrepreneurial mindset and comfortable with ambiguity• Works in a dedicated team environment where each analyst helps and supports all efforts• Able to influence others without having to invoke direct authority• Exceptional communication skills and strong work ethic• Competent in group facilitation• System tools/proficiencies: Oracle Advanced Inventory Planning, Flex PLM, Adobe Creative Suite, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Access), iGrafx, SharePoint, SQL, JIRA, Tableau and Confluence.

Greater Seattle Area

• Collaborated and supported a $20m + project to replace a current suite of merchandising applications with an Oracle RPAS product • Produced documentation to support project delivery and define information architecture. These included: technical requirements, functional specifications, data flow diagrams, test cases, requirements traceability matrices, detailed specifications requiring swim lanes, flow charts, wireframes/mockups, user stories, and use case documentation• Partnered with business stakeholders to produce information that provided insight to business operations, enabling them to make data-driven decisions regarding their strategic initiatives• Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from the underlying true needs• Used data modeling for mapping business processes and performing gap analysis• Developed and executed functional and integration test scenarios and documenting the corresponding defects• Leveraged subject matter expertise and experience to support Integration and Education teams Supported engagement needs of the team for unplanned, new and changing business priorities • Participated in development of the business system analyst practices, methodologies and communities

Greater Seattle Area

• Elicited business requirements, created user stories, and facilitated user story refinement sessions to define acceptance criteria with team of analysts, business stakeholders, and technology delivery partners• Performed and followed through independently with minimal guidance and effectively manage multiple projects at any given time, setting priorities, schedules, and meeting deadlines• Used analytical skills to evaluate tradeoffs between usability and performance needs• Lead the execution of test scripts to ensure the functional requirements have been met• Owned the completion and quality of deliverables through delegation• Displayed strong leadership skills, collaboration and follow through• Used strong technical acumen to understand detailed functional requirements and translate them into technical specifications• Partnered with the UI/UX designers to create user interface prototypes and designs• Gathered business requirements and translated them into user stories• Developed and managed the product backlog• Performed User Acceptance Testing (UAT) and lead demo of new system enhancements to stakeholders• Facilitated Sprint Planning and Grooming meetings • Documented and analyzed business processes to identify areas of improvement and identify potential bottlenecks or roadblocks• Recognized teachable moments, translating complex concepts and analyses for non-technical audiences• Mentored less experienced Business Analyst to increase knowledge and growth

Greater Seattle Area

• Delivered on technical analysis and planning, business performance analysis, and business process design• Supported the adoption of the solution – Unit and System Testing, Integration Testing, identifying deployment activities, and helping to define business processes• Acted as the Subject Matter Expert (SME) on Product Development Processes • Served as an Integration Specialist during the implementation of a PLM system • On call Production Support Analyst supporting 300+ individuals • Produced and supported creation of user documentation, process diagrams, and training materials for a variety of systems and software