Cheryl Keen work email
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Cheryl Keen personal email
Telecommunications Trainer specialising in providing Technical and Customer System Admin and End User Training on Mitel / Aastra / Ericsson MiVoice MX-ONE, MD110, MiVoice MX-ONE Express, Aastra 700, MiCC Enterprise, Solidus, MiVoice Office 400, Aastra 400, 415, 430, 470, InAttend, DNA, CMG NOW, Manager Provisioning, Manager Telephony, OneBox UM Unified Messaging, AVST CallXpress, RightFax / Captaris / Opentext products, Ericsson-LG iPECS, UCentriX, Microsoft, Skype for Business.Additional expertise in Nortel, Mitel, Cisco, Voip, BT ITS.Netrix Dealer Boards, Splicecom.Course Development for new and upgraded productsDesign and preparation of Course Documentation and End User Quick Ref Guides and ManualsTraining Needs AnalysisTelecommunications System AdministrationHelp Desk / Fault ManagementAuto Attendant ConfigurationSpecialities: Design and preparation of Course Documentation and User Manuals.Training Needs analysis.Customer focused, coordinating & implementing training packages to suit individual customer requirements.Assisting customers with design and build of Auto Attendant (IVR) systems
Professional Communicatons Training Ltd
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Director And OwnerProfessional Communicatons Training LtdSmall Dole, England, Gb
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Director / OwnerProfessional Communicatons Training Ltd Apr 2012 - PresentWest Sussex, United Kingdom, United KingdomHeading up www.ProComsTraining.com to provide training for technical and customer admin and end user training on Mitel, Aastra, Ericsson, AVST, Cisco, Splicecom, iPECS, UCentriX, Microsoft, Skype for Business, Splicecom, Horizon, Avaya etc. Bespoke training available or "one of" role outs covered.
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Telecommunications Training ConsultantIndependent May 1997 - PresentProviding Training and Consultancy services to Channels, Partners & Customers as a System Admin and End User Trainer on Aastra, Ericsson, AVST, Mitel, Nortel or Cisco, Splicecom, Ericsson-LG iPECS, UCentrix Telecommunications equipment
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System Admin & End User Trainer On Aastra, Ericsson, Avst, Mitel, Cisco, Splicecom, Ipecs, UcentrixIndependant May 1997 - PresentProviding Training & Consultancy services to channels and partners as a Customer System Admin and End User Trainer on Aastra, Ericsson, AVST, Mitel, Nortel or Cisco,Splicecom Telecommunications equipment
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Telecommunications Training Consultant (Self Employed)Damovo 2003 - 2012Providing Training Services to Damovo's Telecommunications customer portfolio, including BBC, Grosvenor Estates, Fortis Bank, Met Police, Westminster City Council, BAA, DFT, FSA and many more. Writing course ware and user guides. -
Telecommunications Training Consultant (Self Employed)Telecom Knowledge 2003 - 2008Providing Training Services to TK's Telecommunications channel portfolio, Telecom Knowledge were the appointed Training Partner for Ericsson
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Trainer (Certified Ericsson Global Professional Instructor)Ericsson Jan 1983 - Sep 2003Providing Training and consultancy services to Ericsson's customers on their MD110 PBX, DNA Applications, OneBox Unified Messaging & RightFax. Writing and designing all coursware for System Admin Manuals and End User products.
Cheryl Keen Skills
Cheryl Keen Education Details
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Steyning Grammar School, West Sussex
Frequently Asked Questions about Cheryl Keen
What company does Cheryl Keen work for?
Cheryl Keen works for Professional Communicatons Training Ltd
What is Cheryl Keen's role at the current company?
Cheryl Keen's current role is Director and Owner.
What is Cheryl Keen's email address?
Cheryl Keen's email address is ch****@****i.co.uk
What schools did Cheryl Keen attend?
Cheryl Keen attended Steyning Grammar School, West Sussex.
What skills is Cheryl Keen known for?
Cheryl Keen has skills like Voip, Sip, Telecommunications, Ip, Telephony, Unified Communications, Ivr, Unified Messaging, Managed Services, Contact Centers, Wireless, Cisco Technologies.
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Cheryl Keen
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Cheryl Keen
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