Cheryl Kieran work email
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I'm an inside sales and customer service professional who excels at developing and implementing effective territory management strategies, managing pipelines, achieving revenue targets, and meeting or exceeding goals. I'm an excellent communicator and problem solver, interacting across functional boundaries at all levels within the organization, as well as with customers and business partners, while working from a remote environment. Additional expertise includes the following:– Account Management– Client Retention & Expansion – Forecasting– Negotiation– Mentoring & Training– Process Improvement
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Inside Sales RepresentativeBlue MantisOdessa, Fl, Us -
Sales Support SpecialistSme Solutions Group, Inc. Jan 2020 - PresentTampa/St. Petersburg, Florida Area -
Client Renewal Advocate - IndustrialIbm Apr 2019 - Oct 2019Tampa/St. Petersburg, Florida Area (Remote)Renewed IBM's portfolio for Passport Advantage customers in the Industrial market. Involved in all aspects of IBM's Subscription & Support (S&S) renewal process, such as research, entitlement reconciliation, opportunity identification, quoting, pricing & entitlement negotiation, and order management within assigned territory. Leveraged all routes to market, including business partners and social media, to foster client relationships. -
Subscription & Support Renewals Sales Representative, AcquisitionsIbm Jul 2008 - Mar 2019Tampa/St. Petersburg, Florida Area (Remote)Worked collaboratively with cross-functional teams to lead clients through seamless migration into IBM terms. Developed and implemented a proactive and effective territory management strategy each quarter to target and manage territory / high volume accounts / pipeline to drive achievement of revenue goals for multiple brands within IBM suite. -
Maintenance Renewal RepresentativeTelelogic Apr 2007 - Jun 2008Budd Lake, NjInvolved in all facets of software maintenance renewals, quoting and contracts for assigned territory. Actively sought opportunities for additional license sales in existing accounts. Maintained regular customer contact and responded to concerns to ensure customer satisfaction and retention. -
Manager, Order & License AdministrationTelelogic Jan 2001 - Apr 2007Mount Arlington, NjDirected a team of up to five representatives to satisfy customer software license and maintenance renewal orders. Designed and generated client and internal reports using various databases and reporting tools for all levels of leadership. Guided analysis and transition task force for CRM database migration. Re-engineered standard operating procedures of three distinct product divisions that resulted in more efficient and effective performance of the department. Advised and counseled staff regarding company decisions and policies. Performed periodic reviews on an individual and team basis of subordinates to set goals, objectives, measure and foster growth, and mentor subordinates on their career path. Interviewed and appraised the suitability of employment candidates. -
Order & License AdministratorTelelogic Jan 1998 - Jan 2001Mount Arlington, NjEnsured compliance of software license and maintenance agreements with customer requirements. Managed change control against original specifications. Verified pricing and compliance with contractual provisions. Generated client / internal reports. Performed map and gap analysis for database migration to enterprise revenue management software. Provided software order fulfillment services for sales representatives. Client contact for sales territorial software licensing. -
Marketing Administrative AssistantCroda Feb 1997 - Jan 1998Parsippany, NjProvided clients and prospective clients with product samples and documentation. Authored PowerPoint presentations outlining products and capabilities. Arranged scheduling for department product managers. Directed client and prospective client inquiries to appropriate resources. Made travel arrangements for managers visiting clients. Coordinated advertising campaign mailings. Maintained / updated AS400 database.
Cheryl Kieran Skills
Cheryl Kieran Education Details
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Business Essentials
Frequently Asked Questions about Cheryl Kieran
What company does Cheryl Kieran work for?
Cheryl Kieran works for Blue Mantis
What is Cheryl Kieran's role at the current company?
Cheryl Kieran's current role is Inside Sales Representative.
What is Cheryl Kieran's email address?
Cheryl Kieran's email address is ck****@****ibm.com
What is Cheryl Kieran's direct phone number?
Cheryl Kieran's direct phone number is +177086*****
What schools did Cheryl Kieran attend?
Cheryl Kieran attended Rutgers University, Rutgers, The State University Of New Jersey-New Brunswick.
What skills is Cheryl Kieran known for?
Cheryl Kieran has skills like Solution Selling, Strategic Partnerships, Salesforce.com, Account Management, Business Development, Business Analysis, Sales Enablement, Lead Generation, Strategy, Enterprise Architecture, Professional Services, Program Management.
Who are Cheryl Kieran's colleagues?
Cheryl Kieran's colleagues are Jeremiah Hersey, Paolo Pelo, Gregory Adcock, Larry Brennan, Dylan Burger, Alex Gonzales, Katlyn Patzwald.
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