Cheryll Chen Email & Phone Number

Singapore

Singapore

Singapore

• Courteously greet visitors and employees and cater to their individual requests and needs• Responsible on all meetings room bookings for MD, Partners and Lawyers• Attending to Partners, Lawyers’ guests, ushered them to the designated meeting rooms and serve them beverages• Maintain gift record (e.g: Gift given to client by MD) and making sure that all gifts stock is tally• Boardroom setup for Seminar, prepare projector, video conference & conference call in meeting room• Oversee all meeting room bookings for all stakeholders in the Company• Catering of lunches for company events & Lawyers Leadership Group meeting• Answer and forward phone calls to appropriate individuals and departments• Take phone calls message, emails, incoming faxes, correspondence• Oversee maintenance of the reception and waiting area• Order stationery, necessary supplies, snacks, and refreshments• Maintain cleanliness of meeting rooms, pantry & reception area•Consolidate daily and weekly room bookings report to MD and Regional Administrator Director• Co-ordination and up-keep of office and facilities are well maintained and serviced• Work independently and collaboratively on assigned tasksAdditional work assigned on ad-hoc duties:• Secretary roles: (ACRA searches, e-litigation searches, billing and etc)• Assist Regional Director of Administrative on office administrative works• Cover mailroom duties if mailroom personnel is on leave eg: handle and distribute all incoming mails, arrange courier and franking of outgoing mails• Source for quote and liaise with vendors or provider on repairs/servicing (Office basin tap, lights and etc.) • Deposit of cheques for accounts department• Assist IT department to set up projector, video conference call for visitors/lawyers• Updating of Company latest floorplan in WISP• Submit office supplies expenses through chrome river system• Submit claims for strategy & development department

Retail Manager (2011-2012)Assistant Retail Manager (2009-2011)Retail Sale Executive (2008)​Retail/Sales:• Ensure standards to be delivered consistently to / from both upper management / staffs, hitting monthly sales target• Inventory management• Oversee minor was and major Road shows (E.g IT fair, Sitex & etc)• Manage and plan shop / counter for day-to-day operations• Supervise/train staff• Leadership role in selling front-line products / services and after sales services, delivering of area expertise, product knowledge to customers• Responsible for the sales process from initial point of contact, meeting minimum sales amount quota• Managing relationships to ensure that schedules are met• Facilitate strategic partners' resources to assist in the sales process with appropriate training, tools for products/services Customer Service area:• Providing mutually acceptable resolutions towards difficult customers, resolving complain issues on staffs' attitude/refunds via emails Administrative area:• Taking down of Company’s weekly minutes of meetings• Planning staffs’ weekly duty roster• Monthly tabulations of Retail Shop’s Profit & Loss and Staffs’ Commission

Bugis Village

•Sales Promotion•Manage the shop, sales and cash register•Provide customers service always•Handle shop cleaning and stock take•Do opening and closing of daily sales account

Certificate In Office Skills

Cambridge “N” Level

Psle