Cheryl Carter Email & Phone Number

Troy, Michigan, United States

Troy Campus communications, Troy Campus budget and calendar, ministry and central events coordination, lead Teaching Pastor support, support Lead Pastor with special projects.

Troy, Mi

Kensington Community Church, Troy, MichiganKensington Kids Operations Coordinator/Campus Administrative Support – October 2017 – Present• Support all aspects of Kensington Kids Operations including; maintain supplies for the ministry within budget; process volunteer applications including discernment of status, background checks, and personal references; produce volunteer badges; assist Ministry Coordinators with administrative tasks; lead, train, and schedule volunteers for Kensington Kids welcome center.

West Bloomfield Township, Michigan, United States

Daily back of house tasks including; correct POS errors, reconcile cash, verify all forms of payment; process returns; prepare transport bags for courier service and receive transport bags; process web orders; reticketing, verify holds and layaways as required.Weekly inventory by category.Special projects as assigned by Store Director and/or Management Team.

West Bloomfield Township, Michigan, United States

Receive stock and special order merchandise, entering all information into the system efficiently and accurately; assist accounting in resolving invoice discrepancies; basic quality control inspection for merchandise integrity; prepare merchandise for sales floor.

Michigan

Visual Merchandiser -- January, 2016 – January, 2019• Serviced various assigned accounts regularly.• Set products and fixtures according to merchandising standards related by Account Manager.• Communicated with Store Management and Associates regarding new products and fixtures, product knowledge, markdowns and clearance cadence.• Completed and submitted thorough visit recaps detailing activities in support of account.

Greater Detroit

• Supervised a $2.0 million account and oversaw a staff of 50+ direct reports, within 20 doors. Visit assigned stores regularly, ensuring that all showcase and counter-top fixtures were properly stocked and set to standard.• Reviewed Fine Jewelry pad to assure that jewelry merchandising standards are maintained.• Reviewed and confirmed compliance to backstock standards, staffing matrix and housekeeping standards. Coached team members and Team Leads to improve upon any deficiencies.• Reviewed showcases and top-of-counter fixtures for damaged product and processed according to Meijer procedure.• Reviewed current-week Ad-set for proper display. Confirmed accuracy of promotional signage and worked with store leadership to correct any errors.• Trained and coached store personnel on suggestive selling techniques and product knowledge to improve sales results.• Completed and submitted thorough store visit recaps.

Men'S Tailored Clothing

• Lead and developed a professional sales team to achieve profit and credit solicitation objectives by providing quality customer service and merchandising presentation standards.• Managed merchandising effort to execute planned adjacencies, visual standards, event merchandising, seasonal changes, etc. to maximize sales and profits.• Identified departmental sales trends and make recommendations on a regular basis to General Manager on appropriate actions to correct negative trends. Identified sales opportunities and communicate sales results.• Coached associates’ performance and issued corrective action as necessary.• Interviewed and selected store Associates; trained, coached, and developed selling skills. Supported the selling team by providing positive feedback and encouragement to maximize retention.• Exhibited service behaviors and developed team concepts to ensure an efficient work atmosphere and customer-centric environment.• Managed preparation of physical inventory and implement shortage awareness program.• Organized and executed specialist training and sales promotion events.

Certificate Of Advanced Networking, Microsoft Networking

Microsoft certification

Master Of Business Administration (M.B.A.), Management Information Systems, General

Business degree

Bachelor Of Arts (B.A.), Urban Studies/Affairs

BA in Urban Studies