Cheryl L. Robinson
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Cheryl L. Robinson Email & Phone Number

Paralegal and Customer Service Leader at Feroleto Law
Location: Buffalo, New York, United States 5 work roles 2 schools
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Current company
Role
Paralegal and Customer Service Leader
Location
Buffalo, New York, United States

Who is Cheryl L. Robinson? Overview

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Quick answer

Cheryl L. Robinson is listed as Paralegal and Customer Service Leader at Feroleto Law, based in Buffalo, New York, United States. AeroLeads shows a matched LinkedIn profile for Cheryl L. Robinson.

Cheryl L. Robinson previously worked as Paralegal at Feroleto Law and Paralegal at Regan & Regan Attorneys At Law. Cheryl L. Robinson holds Bachelor Of Science - Bs, Cum Laude, 3.458 from University At Buffalo.

Company email context

Email format at Feroleto Law

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Feroleto Law

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Profile bio

About Cheryl L. Robinson

Extensive experience as a law firm administrator and litigation paralegal in a personal injury firm providing personalized and compassionate attention to clients. Innovative customer service management experience in a results oriented, team-based, ISO Certified, FDA regulated global biotechnology manufacturing call center providing a superior level of customer service.

Listed skills include Customer Service, Law Firm Administration, Personal Injury, Litigation, and 23 others.

Current workplace

Cheryl L. Robinson's current company

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Feroleto Law
Feroleto Law
Paralegal and Customer Service Leader
AeroLeads page
5 roles · 32 years

Cheryl L. Robinson work experience

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Paralegal

Current

Buffalo-Niagara Falls Area

Feb 2022 - Present

Paralegal

Regan & Regan Attorneys At Law

Buffalo-Niagara Falls Area

Apr 2016 - Dec 2021

Law Firm Administrator And Litigation Paralegal

Richard O. Robinson, P.C.

Buffalo-Niagara Falls Area

Law Firm Administrator and Litigation Paralegal Human Resource Management for non-attorney support personnel:Developed Standard Operating Procedure for Administration of Paid Time Worked and Earned Time Off policy that reduced employee absenteeism 25% in first year after implementation.Financial Management: Developed annual budget, reviewed and reconciled.

May 2001 - Jan 2015

Customer Service Manager

3175 Staley Road, Grand Island, NY 14072

Customer Service Management: Provided leadership and strategic direction to 70 customer service associates, 3 supervisors and 7 Customer Service Departments with a 6.4 million dollar budget.Interviewed, hired, conducted performance appraisals and disciplinary counseling sessions.Developed and implemented customer service training program increasing.

Aug 1980 - Nov 2000

North America Customer Service Project Team Leader

3175 Staley Road, Grand Island, NY 14072

Managed all North America Customer Service/Sales Order Processing module aspects of a four year, $25 million dollar project that provided global consolidation and integration of multiple JD Edwards Sales Order Processing and customized software modules on an IBM AS/400 platform from initial user definition requirements through implementation.Designed.

1994 - 1998 ~4 yrs
2 education records

Cheryl L. Robinson education

Bachelor Of Science - Bs, Cum Laude, 3.458

BS Business Administration and Certificate in Paralegal Studies

Associate’S Degree, Business Administration And Management, General, Cum Laude, Gpa 3.33

Activities and Societies: Golden Key National Honor Society for Outstanding Scholastic Achievement

FAQ

Frequently asked questions about Cheryl L. Robinson

Quick answers generated from the profile data available on this page.

What company does Cheryl L. Robinson work for?

Cheryl L. Robinson works for Feroleto Law.

What is Cheryl L. Robinson's role at Feroleto Law?

Cheryl L. Robinson is listed as Paralegal and Customer Service Leader at Feroleto Law.

Where is Cheryl L. Robinson based?

Cheryl L. Robinson is based in Buffalo, New York, United States while working with Feroleto Law.

What companies has Cheryl L. Robinson worked for?

Cheryl L. Robinson has worked for Feroleto Law, Regan & Regan Attorneys At Law, Richard O. Robinson, P.C., Invitrogen Corporation F/K/A Life Technologies, Inc., and Invitrogen Corporation (F/N/A Life Technologies, Inc.).

How can I contact Cheryl L. Robinson?

You can use AeroLeads to view verified contact signals for Cheryl L. Robinson at Feroleto Law, including work email, phone, and LinkedIn data when available.

What schools did Cheryl L. Robinson attend?

Cheryl L. Robinson holds Bachelor Of Science - Bs, Cum Laude, 3.458 from University At Buffalo.

What skills is Cheryl L. Robinson known for?

Cheryl L. Robinson is listed with skills including Customer Service, Law Firm Administration, Personal Injury, Litigation, Management, Abstract Medical Records, Pleadings, and Trial Support.

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