•Served in senior management, as a board member and corporate officer with fiduciary responsibility •Managed hardware and software upgrades in retail environments internationally with overnight turnarounds•Development of growth strategies and startup ventures•Assisted in transitioning the company to a recurring revenue model•Weekly meetings with Fortune 50 companies regarding international store technology issues and solutions•Assessment of technical issues through information gathering, analysis, and collaboration to determine solutions and course of action•Contract administration and legal liaison•Implemented organizational software tools, such as Autotask, and developed processes to improve efficiency and collaboration•Established a 24-hour service department servicing customers including Disney, Hilton, and Warner Bros. •Interviewed, hired, and maintained staffing levels with little turnover•Maintained an open-door policy for all employees regarding any issue, question, or solution needed•Developed maintained extensive employee handbook in accordance with California law•Managed employee health benefits, including plan selection and buy-ups•Extensive experience collaborating with a wide range of personality types, skills, and talents