On a daily basis, the following tasks will be performed:allocating payments, creating journals, releasing orders, managing trade references, and addressing account queries.Additionally, the I will liaise with clients to assist with their inquiries and requests, and make informed decisions regarding stopping supply to customers who are in arrears, in accordance with established criteria and guidelines. Coordinating with the team to manage all client requests and promptly resolving any issues is also expected. Weekly tasks include administration duties such as processing credit notes, updating customers on scheduled invoices, and emailing invoices that have been issued. On a monthly I manage the age analysis, send out statements via email, and overseecollections. Additionally, I am responsible for opening vendor accounts, increasing or decreasing credit limits, managing alldata received from internal and external sources, and overseeing a book value of R 30+ million.Other responsibilities include debtors' collection, updating andmaintaining customer accounts, and ensuring that all accounts are reconciled.

The role of Customer Relations involves various duties such as preparing and sending quotations, processing invoices and statements, as well as performing Receptionist duties.On a daily basis, I was responsible for processing supplier purchase orders and invoices, maintaining the manual cashbook and petty cash ledger, controlling petty cash expenditure and balancing the petty cash float.On a monthly basis, I produced monthly customer and supplierl analysis reports, complete manual cashbook entries in excel spreadsheet, and record cashbook and petty cash journal details in Pastel. In addition, I will valuate inventory and ensure that all necessary tax returns are completed, including SABC, EMP201, PAYE/UIF and bi-monthly VAT returns.Other responsibilities include managing talent by providing technicians with client bios to assist them with their work, as well as managing the budget.

As an Administration Manager, I successfully managed a wide range of tasks, including answering phones and taking messages, capturing wages and work hours in an Excel% spreadsheet, debriefing trip sheets for all vehicles and updating% trip sheet reports, filing important documents such as AICC (Adcock Ingram Critical Care) waybills, timesheets, doctor's notes, upliftments, and trip sheets, and sorting mail received from the Pomona branch. In addition, I assisted the depot manager with daily deliveries, checks, and queries for Adcock Ingram Critical Care, scheduling delivery dates with medical distributions, submitting monthly billing reports of handovers for deliveries, and assisting with invoicing from Adcock Ingram Critical Care and Pharmaceutical.I also managed staff, including a receptionist and cleaner, and handled claims management, processing damaged carton claims, ensuring that 7 depots submitted their PODs, debriefing drivers from cross-border deliveries, and forwarding weekly and monthly reports to determine branches' losses.Furthermore, I captured and monitored all employee, time, and driver trip data, filed and kept staff files up to date, invoiced and quoted for Adcock, submitted all summarized deliveries done and staff hours worked at Adcock to the accounts department, and issued them for payment. I conducted age analyses by calling all JHB depot clients with outstanding balances due to Prime to confirm payment dates.As a team leader, I managed and supervised the cleaning staff and receptionist, making sure that all objectives were achieved, and expedited warehouse distributions, booking TVs and Audios for delivery. I take pride in delivering high-quality results with excellent time management skills and attention to detail.

Approved vehicle repair center.My Duties as a Receptionist:- Answering switchboard and taking messages.- Offered clients tea and coffee.- Made sure the reception is always neat and tidy.- Scanning all documents, i.e. booking in forms, clearance certificate forms, tow in forms petrol and battery forms to a DR (damage report) or RO (Repair order) job report on the TMS system.- Do follow up calls within 24 hours of collection of vehicles.- Hand over all post to admin and finance department.- Provide clients with a gate pass once they have signed the clearance certificate to collect vehicle.- Scheduling booking dates for clients to bring in their vehicles for repairs.- Take payments from client using speed point or cash. Copy of TMS receipt with speed point receipt to be given to client, all excess to be verified. Print receipt report every morning for payments taken.

A Mail order company that supplies subscriptions and books.My Duties as a Call Centre Agent and Team leader:- Assist English, Irish, and South African clients in the international and local call center.- Assists with complex telephone enquires including escalations from other team members and responding to complex written enquires and complaints.- Arranging detailed financial statements for clients, liaising with debt collection agencies, working with CRM and JETS system.- Supervising the call center and assisting the call center manager in compiling statistics and assessing AQMs (Agent Quality Monitoring) for the call center.- Provide advice and relevant product knowledge and service to other team members.