Cheryl provides transitional coaching services for individuals struggling with significant life challenges including: Job Loss/Career Change, Relocation, Financial Hardship, Relationship Changes & Loss or potential loss of a loved one.

Are you willing to try some small adjustments in your beliefs and attitudes if by doing so your life would change dramatically and for the better?When life gets tough it is hard enough to get up in the morning and face the challenges without adding the “should have or have nots” to your thoughts. Feeling guilty does not make your situation better. It only focuses your attention on the worst possible place – the past.You can’t change the past and tomorrow never comes. By taking SIMPLE STEPS right now to change your beliefs & your attitudes you will attract into your life everything that you desire."Simple Steps... Real Change, the Book" considers 5 fundamental principles and provides 8 Simple Steps which strengthen the person's perceptions. The book is available as a download on our website.

The Simple Steps Real Change Magazine provides practical advice for real life from the next generation of inspirational leaders. Launched March 2013. http://simplestepsrealchange.com/simple-steps-magazine/

Position reports to the Vice President of Shared Services. Lead a department of 111 managers and front line staff responsible for recovering monies from liable parties. Direct supervision of department and unit level managers including salary administration, performance management, training and development. Interacts with CEO, Executive and Senior Staff on department performance, planning and strategic operations including the preparation and presentation of monthly results. Accountable for national recovery results, business & expense planning, vendor management and department operating procedures in accordance to legal and governmental requirements.

Develop, analyze and underwrite mid-sized commercial and business accounts. Property, General Liability, Automobile, Workers CompensationWork with agency partners to manage account activity and risk factors.

Newly developed position to assist Regional Operations to develop and implement strategic business plans. Manage, develop and mentor 3 Project Managers who integrate with the Regional Leadership Teams. Responsibilities include: Development and analysis of key business initiatives associated with profitable growth, customer service, operational effectiveness and employee development. Accountable for regional business analysis of executed initiatives.Plan, coordinate and facilitate national and regional challenges of business plans and results. Mentorship and support of Regional Leadership as needed.

Position reports to Senior Financial OfficerWork with key business partners in Product, Underwriting, Claims, Sales, Service and Finance developing short and long term strategic plans. Manage, develop and mentor 3 Sr. Financial and Financial Analysts. Responsibilities include: Develop financial and production reporting and planning tools and methodologies. Manage all expense lines and allocations associated with the Personal Lines operations including direct and indirect departments. Conduct quarterly and yearly business reviews and challenge sessions for the Senior Leadership Team. Optimize operational processes including expense management, procurement, and commission modeling. Provide analysis of P&L impacts for the Senior Leadership Team.Project Manager for key auto product launch. Responsible for Product, Implementation and Technology deliverables.

The purpose was to develop corporate policies and procedures which will leverage current assets, maximize purchasing power and eliminate redundancy resulting in $75 million projected expense reduction. We exceeded this goal by $22 million. Manage cross functional team of 7-16 full and part time facilitating managers and analysts who investigate and recommend operational changes. Develop corporate policies and procedures in conjunction with impacted business units including IT, administration, finance, human resources, claims, general management and service. Report to senior and executive leadership on department or operational benchmarks, impacted changes and provide cost benefit analysis.Provide departments and operations direct channels in which to present expense savings initiatives for support and approval.Communicate to all employees on task force results, field and department initiatives and cost savings.

Consolidated multi-state, multi-regional offices to one organization which provides operational, administrative, facilities and systems support to newly created region.Manage, mentor and develop 14 diverse unit and department managers with a staff of 134. Responsibilities include:Provide guidance and implementation to direct reports and liaison departments for operation policies and procedures.Develop and evaluate QA/QC programs for support operations.Communications between all divisions, home office, agency and customers involving operating policies.Internal and external vendor relations involving centralized contact centers, operations centers, facilities management and security, providing direction and feedback for process improvement.Expense management of immediate divisions and oversight of $34 million regional budget. Includes annual planning, monthly & quarterly analysis, and implementing corrective action to control expense ratios.